Maintains professional, organized, and safe environment for employees and patrons within the bakery. Maximizes performance by monitoring daily activities and mentoring team members. Helps the general manager with weekly schedule for shift personnel to ensure optimal efficiency. Assists the general manager with daily paperworks,cash deposits and food supply orders. Onboards new employees with training and new hire documentation. Cross-trains existing employees to maximize team agility nd performance. Resolves staff member conflicts, actively listening to concerns and finding appropriate middle ground. Maintains positive customer relations by addressing problems head-on and implementing successful corrective actions. Increased sales by 10% compared to last year's sales.
Organized and planned activities by reviewing daily pull and prep lists.
Prepared food items in compliance with recipes and portioning control guidelines. Maintained well-stocked stations with supplies and spices for maximum productivity. Lead and trained kitchen help staff in making sauces,prepping vegetables and marinating meats.
Maintained an organized and efficient flow of production, with regards to changes in forecasts and menus. Responsible for ensuring all ingredients are properly procured,stored,scaled and prepared. Consistently checked food handling and storage procedures while training team members to do the same. Trained and coached new hired bakers. Catered to six restaurants on the ship with their bread and pastry needs. Assisted Chief Baker by documenting and maintaining a waste log to improve forecasting and production models.
Prepared bakery items in accordance with forecasted or tallied quantities and followed established Aramark recipes in an all-you-can-eat international cuisine style dining hall at Old Dominion University.Merchandised food, including garnishes for serving presentation.Created dessert options for catering services.Inspected products for quality assurance before display.Trained new bakers.Invoiced customers in timely and accurate manner.