Erwin Montes
Fresh Meadows,NY
Summary
Enthusiastic Security Analyst eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of standard operating procedures and training in risk management. Motivated to learn, grow and excel in Security Operations.
Overview
3
3
years of professional experience
Work History
Operations Control Center Analyst
Allied Universal- Millennium Management Operations Llc
New York, NY
05.2022 - Current
- Monitoring and escalation of in process and detected threats to business continuity, personnel, and property.
- Providing timely configuration of access control and investigations.
- Establishing communication between isolated groups to sustain operational awareness and business continuity.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Carried out day-day-day duties accurately and efficiently.
- Proved successful in working within tight deadlines and fast-paced atmosphere.
Teachers Assistant
Brookville Child Care Services
New York, NY
12.2021 - 05.2022
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Lead daily activities to educate and aid students in skill development.
- Upheld state regulations to ensure safety of all students.
- Sustained safe, positive, and educational learning environment for each student’s individual needs.
- Utilized communication skills to establish and maintain conversation with students.
- Excelled at establishing healthy bonds with students.
Doorman/Porter
Brown Harris Stevens
New York, NY
06.2021 - 09.2021
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Orchestrated building safety measurements to maintain security.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
Lifeguard
Elite Amenities
New York, NY
05.2020 - 03.2021
- Analyzed chemical level data across multiple facilities to ensure compliance.
- Conducted daily checks on equipment to maintain safety and good condition.
- Ensure the safety of visitors and guests at various facilities.
- Supervised swimmers and enforced swimming facility policies and protocols.
- Attended monthly staff meetings and implemented new regulations.
- Administered first aid in response to life threatening situations.
- Established rapport with pool members.
Warehouse/Inventory Associate
MJ Designer Services
New York, NY
09.2018 - 05.2019
- Established a private local area network for secure and resilient communication between network devices
- Managed inventory of furniture received and transport out of the warehouse
- Arranged schedules for drivers on a daily basis
- Maintained a clean and safe work environment by following safety codes and regulations.
Clinica Guerra
New York, NY
05.2018 - 08.2018
- Enhanced the security processes of end users and all network devices within the clinics private local area network
- Increased the return rate of patients by 30% by conducting follow up appointments and offering special deals made by the clinic
- Successfully re-designed record keeping by transferring record paper to digital storage
Sales Representative and Project Management
Ski Time Tours
New York, NY
12.2017 - 01.2018
- Successfully reached or exceeded personal sales goals
- Managed the social media page and responded to inquiries from clients
- Designed a private local area network and managed hardware connections between devices and the server
- Applied security measures to the network to ensure the security of all data
- Assessed network resiliency to ensure reliable and fast speed for communications
- Assessed vulnerabilities with remote connection and applied rejection protocols.
Education
Bachelor of Science - Homeland Security-Intelligence
St. John’s University, College of Professional Studies
New York City05.2022
Skills
- Technical Guidance
- Managing Security Breaches
- Incident Response and Recovery
- Phishing
- Operations Security
- Security Assessments
- Threat Detection
- Threat Research
- Conducting Briefings
- Emergency Preparedness
- National Security Understanding
- Identifying Risks
Accomplishments
- Computer: Proficient in Microsoft Word, Excel, Access, and PowerPoint
- Experienced in network administration through Command-Line Interface
- Languages: Fluent Spanish
Languages
Spanish
Timeline
Operations Control Center Analyst
Allied Universal- Millennium Management Operations Llc
05.2022 - Current
Teachers Assistant
Brookville Child Care Services
12.2021 - 05.2022
Doorman/Porter
Brown Harris Stevens
06.2021 - 09.2021
Lifeguard
Elite Amenities
05.2020 - 03.2021
Warehouse/Inventory Associate
MJ Designer Services
09.2018 - 05.2019
Clinica Guerra
05.2018 - 08.2018
Sales Representative and Project Management
Ski Time Tours
12.2017 - 01.2018
Bachelor of Science - Homeland Security-Intelligence
St. John’s University, College of Professional Studies
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