Eryca Merriman
Summary
Highly motivated and committed Registered medical assistant with a proven history of superior performance at the individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
Motivated professional that brings a Bachelor's degree in Psychology. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Also, currently enrolled in a Master's Program for Clinical Mental Health Counseling that will add an extensive range of skills and knowledge to my educational background
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant/Case Manager
Volunteer Behavioral Health Care Services
05.2024 - Current
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Prepared and administered injectable medications to alleviate patient symptoms.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Case Management Social Worker
Mental Health Cooperative
08.2022 - 08.2023
- Assisted clients in setting achievable goals while fostering personal responsibility for progress towards selfsufficiency.
- Increased client engagement in treatment plans by utilizing motivational interviewing techniques and active listening skills.
- Streamlined documentation processes for efficient record-keeping and compliance with agency requirements.
- Participated in ongoing supervision, reflecting on practice and seeking guidance from supervisors for professional growth.
Case Management
Life Bridges
01.2022 - 06.2022
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Helped patients receive appropriate, high-quality care with reasonable results.
- Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
- Partnered with physicians, social workers, and case managers to develop and implement individualized care plans and document patient interactions and interventions in electronic charting systems.
- Evaluated treatment plans against individual goals and healthcare standards.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Explained medical care options to help families make informed healthcare decisions.
- Carried out day-to-day duties accurately and efficiently
Mental Health Technician (PRN)
Tennova Healthcare - Cleveland
09.2021 - 01.2022
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Escorted patients from the unit to meals, activities, and visitation areas to maintain the standard of safety and security.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Charted on each patient daily.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Registered Medical Assistant
Tennova Healthcare
12.2020 - 09.2021
- Triaging patients.
- Preparation of exam rooms.
- Prepare patients for examinations.
- Assist physicians as needed.
- Take patients vital signs.
- Phlebotomy.
- Collect and prepare laboratory specimens.
- Answering phone calls.
- Update and file patients' medical records in EHR.
- Aseptic technique and infection control.
- Sterilization of equipment.
- Administration of medication by injections.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Documented vital signs and health history for patients in clinic and hospital environments
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Sanitized, restocked and organized exam rooms and medical equipment
Registered Medical Assistant
Siskin PM&R
07.2019 - 09.2020
- Preparation of exam rooms.
- Prepare patients for examinations.
- Assist physicians as needed.
- Take patients vital signs.
- Phlebotomy.
- Collect and prepare laboratory specimens.
- Answering phone calls.
- Update and file patients' medical records in EHR.
- Aseptic technique and infection control.
- Sterilization of equipment.
- Sterile procedures and experience with Fluoroscope with C-arm.
- Administration of medication by injections.
- Documented vital signs and health history for patients in clinic and hospital environments
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Sanitized, restocked and organized exam rooms and medical equipment
Direct Support Professional / DSP
Life Bridges
06.2016 - 07.2019
- Caring for individuals and co-occurring disorders.
- Support and assist individuals with disabilities and life choices which leads to clients living longer.
- Provide assistance with a person's daily living skills to improve their well-being.
- Assist people with intellectual/developmental disabilities to become more self-sufficient with their own confidence and choice of resources.
- Teach them to perform everyday tasks to gain self-independence.
- Monitored progress and documented patient health status changes to keep the care team updated
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning
- Laundered items, changed sheets, and made beds to keep patients' bedrooms clean
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care, and personal grooming
- Entrusted to handle confidential and sensitive situations in a professional matter
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities
- Transported clients to and from medical appointments with safety and efficiency
- Cooked meals and assisted patients with eating tasks to support healthy nutrition
- Monitored clients' overall health and well-being and noted any significant changes
Education
Associate of Science - General Studies
Cleveland State Community College
Cleveland, TN06-2017
Associate of Science - Medical Assisting
Cleveland State Community College
Cleveland, TN05-2019
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ10-2021
Skills
- Equipment Disinfection and Sterilization
- Emergency Response
- Active Communication Skills
- Critical Thinking
- Examination Preparation
- Multitasking and Prioritization
- Phlebotomy
- Adaptability and Flexibility
- Case Management
- Special Needs
- Immunization administration
- Medical terminology
- HIPAA compliance
- Time management
- Problem-solving
Certification
CPR certified for emergency situations.
First Aid certified for emergency situations.
Satori alternatives to managing aggression training (SAMA)
Crisis Intervention Training
RMA - Registered Medical Assistant- Certified 08/01/2025 - 08/01/2028
Issued: 7/12/2019
References
Daniel Merriman
423-813-9402
Danielmerriman@ymail.com
Haden Entwistle
423-773-0248
truckerneck@gmail.com
Brianne Robinson
423-650-6337
Brianne131@hotmail.com
Lori Hollis
423-618-0028
Lorijane99@gmail.com
Timeline
Registered Medical Assistant/Case Manager
Volunteer Behavioral Health Care Services
05.2024 - Current
Case Management Social Worker
Mental Health Cooperative
08.2022 - 08.2023
Case Management
Life Bridges
01.2022 - 06.2022
Mental Health Technician (PRN)
Tennova Healthcare - Cleveland
09.2021 - 01.2022
Registered Medical Assistant
Tennova Healthcare
12.2020 - 09.2021
Registered Medical Assistant
Siskin PM&R
07.2019 - 09.2020
Direct Support Professional / DSP
Life Bridges
06.2016 - 07.2019
Associate of Science - General Studies
Cleveland State Community College
Associate of Science - Medical Assisting
Cleveland State Community College
Bachelor of Science - Psychology
Grand Canyon University