Eryk Bogus
Frisco,TX
Summary
I am a business student currently enrolled at The University of North Texas, looking for career opportunities where I can grow and learn to improve my skills as well as a way to leverage my diverse skill set and use my knowledge in a professional setting. With a strong background in restaurant operations, customer service, and technical skills, I am eager to contribute to an organization and heighten the efficiency of the workplace. Being a first-generation immigrant, I can bring a unique perspective and a dedicated work ethic. striving to help achieve innovation and continuous growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CSR - Customer Service Representative
Domino's
Frisco, TX
09.2021 - Current
- Demonstrated multitasking skills during peak hours by efficiently taking and preparing orders and managing deliveries, in-store orders, and curbside orders.
- Developed strong customer interaction skills, displaying excellent verbal communication abilities.
- Followed up with customers to ensure their satisfaction.
- Assisted in the development of customer service procedures and policies.
Multiple Positions
LA MADELEINE
Frisco, TX
02.2020 - 09.2021
- Juggled multiple tasks in a busy kitchen environment.
- I simultaneously managed multiple food orders while operating ovens and other equipment, ensuring efficient workflow.
- The role required strong organization, quick prioritization, and attention to food safety.
- I had to communicate clearly with both kitchen and serving staff to keep operations running smoothly and get quality dishes out on time.
- Utilized my skills in coffee making, managing, and packing to-go orders from the kitchen as a takeout team member in intense multitasking situations.
- Worked effectively in team environments to make the workplace more productive.
Education
Associate of Arts - Business
Collin County Community College District
Frisco, TX08-2023
High school diploma -
Lebanon Trail High School
Frisco, TX05.2021
Some College (No Degree) - Business And Managerial Economics
University of North Texas
Denton, TXSkills
- Business Tools
- Windows OS
- Customer Service
- Restaurant experience
- Culinary experience
- Java
- Microsoft Suite
- Data Entry
- Product Knowledge
- Conflict Mediation
- Multi-Task Management
- Employee Scheduling
Certification
- C Class Driver's License, 08/01/21, 10/01/28
Information Technology Skills
- Microsoft Office Suite (Word, Access, Excel)
- Windows OS (Proficient in troubleshooting, System Configuration, etc.)
- E-Commerce Platforms (Shopify)
- One year of High School Java
Timeline
CSR - Customer Service Representative
Domino's
09.2021 - Current
Multiple Positions
LA MADELEINE
02.2020 - 09.2021
Associate of Arts - Business
Collin County Community College District
High school diploma -
Lebanon Trail High School
Some College (No Degree) - Business And Managerial Economics
University of North Texas
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