Summary
Overview
Work History
Skills
Certification
Timeline
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Elizabeth Castaneda

11614 Ashworth St,Tx

Summary

Seasoned in the fast-paced culinary industry, I leveraged recipe development and exceptional communication to drive growth at Popeyes Chicken. My expertise spans from enhancing food presentation to mentoring teams for operational excellence, significantly contributing to business expansion and elevating customer service standards.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Crew Member Cook

Torchys Tacos
01.2018 - Current
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Prepared food items according to recipe to drive quality and consistency.
  • Kept kitchen up to code for health and safety inspections.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.

General Manager

Popeyes Chicken
03.2011 - 01.2018
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Assisted in recruiting, hiring and training of team members.

Manager's Assistant

Burguer King
01.2005 - 03.2011
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Skills

  • Recipe development
  • Temperature monitoring
  • Food presentation
  • Food storage
  • Order taking
  • Stock rotation
  • Organizational skills
  • Stress management
  • Excellent communication
  • Goal setting

Certification

  • Food Safety Manager Certification (FSMC) - State Departments of Health or Independent Agencies.

Timeline

Crew Member Cook

Torchys Tacos
01.2018 - Current

General Manager

Popeyes Chicken
03.2011 - 01.2018

Manager's Assistant

Burguer King
01.2005 - 03.2011

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Elizabeth Castaneda