Eryka Greenlow
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
Work History
Retail Stock Associate
Burlington Coat Factory Department Store
10.2020 - 10.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Stocked merchandise on sales floor, and arranged merchandised according to size or color.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Created attractive displays to promote items.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Sales Associate
Ross Dress For Less
04.2019 - 10.2020
- Utilized POS system to handle customer cash and credit card transactions.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Lead Sales Associate
Forever 21
07.2016 - 09.2018
- Completed all points of sales opening and closing procedures, including counting the contents of the cash register
- Handled all customers relations issues in a gracious manner and in accordance with company policies
- Supervised a sales floor of 8-16
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Education
High School Diploma -
Los Angeles JOB CORPS SIATECH
Los Angeles, CA04.2015
Skills
- Cash Management
- Merchandise Restocking
- Active Listening
- Time Management Skills
- Excellent People Skills
- Multitasking Strengths
Timeline
Retail Stock Associate
Burlington Coat Factory Department Store
10.2020 - 10.2021
Sales Associate
Ross Dress For Less
04.2019 - 10.2020
Lead Sales Associate
Forever 21
07.2016 - 09.2018
High School Diploma -
Los Angeles JOB CORPS SIATECH