Summary
Overview
Work History
Education
Skills
Work Availability
Interests
Timeline
AssistantManager
Eryka Greenlow

Eryka Greenlow

Lancaster,CA

Summary

Driven by a passion for helping others, equipped with strong organizational and communication skills, and eager to learn and grow in a supportive environment. Demonstrates a dedicated approach to understanding and addressing needs, with the ability to quickly adapt to new information and procedures. Prepared to apply and further develop problem-solving and interpersonal skills in a case management role. Experienced in client assessment and resource coordination within a community support setting, to transition into a new field. Proven ability to manage caseloads and maintain detailed documentation while providing compassionate support. Ready to leverage these transferable skills in a new professional opportunity

Overview

6
6
years of professional experience

Work History

Receptionist

JVS-SoCal
Palmdale, CA
08.2024 - Current
  • Developed and maintained digital records to enhance information retrieval
  • Assisted clients with inquiries, showcasing strong interpersonal skills
  • Implemented effective communications strategies to streamline office process
  • Document interactions with clients according to agency protocols and ensure timely and accurate data entry
  • Participates as a member of a multidisciplinary team to develop release plans and provide the necessary resources for clients
  • Confirmed appointments, communicated with clients, and updated client records.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Stock Associates

Burlington Coat Factory
Lancaster, CA
10.2020 - 10.2021
  • Efficiently restocked shelves to maintain product availability for customers
  • Worked with team members to optimize stockroom organization, reducing retrieval time
  • Monitored inventory levels and communicated needs to management
  • Provided guidance to customers in meeting their needs when inventory is scarce and providing them with other alternatives
  • Worked with sales associates with providing them assistance when sales team requires staffing

Customer Services Representative

Ross Dress for Less
Lancaster, CA
04.2019 - 10.2020
  • Delivered outstanding customer service that improved overall customer satisfaction ratings
  • Managed inquiries effectively, leading to a reduction in customer complaints
  • Contributed to a positive shopping environment through friendly and positive interactions
  • Familiarized myself with the products in the store to assist customer when questioned on the locations of items
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

High School Diploma -

Los Angeles Siatech
Los Angeles, CA
10.2014 - 04.2015

Skills

Office administration

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Learning

Developing new skills

Writing

Timeline

Receptionist

JVS-SoCal
08.2024 - Current

Stock Associates

Burlington Coat Factory
10.2020 - 10.2021

Customer Services Representative

Ross Dress for Less
04.2019 - 10.2020

High School Diploma -

Los Angeles Siatech
10.2014 - 04.2015
Eryka Greenlow
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