Eryka Williams
Lucedale,USA
Summary
Developed exceptional communication and negotiation skills in fast-paced sales environment, seeking to transition into new field. Demonstrates talent for understanding client needs and delivering tailored solutions. Looking to leverage these skills in new and challenging professional setting.
Overview
2
2
years of professional experience
Work History
Manager
Domino's
Lucedale, MS
05.2025 - Current
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
- Utilized GPS navigation systems or maps to determine optimal routes for deliveries
- Efficiently handled cash transactions when required for COD (Cash on Delivery) orders
- Maintained a clean driving record throughout employment tenure
- Effectively assist customers/assemble orders
- Manage other employees
- Delegate tasks
Server/Hostess
Waffle House
Lucedale, MS
03.2025 - 05.2025
- Provided exceptional customer service by promptly taking orders and addressing guest needs.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new team members on operational procedures and best practices.
- Managed cash register operations, handling transactions accurately and efficiently.
- Upsold menu items to increase sales while ensuring customer satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server/Hostess
Waffle House
Picayune, MS
05.2024 - 05.2025
- Consistently earned positive feedback ratings by establishing rapport with patrons and providing friendly, responsive service
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Collaborated with kitchen staff regarding special requests or dietary restrictions to ensure accurate and timely preparation of meals
- Maintained knowledge of current promotions, specials, and menu changes to effectively communicate with customers
Education
GED -
Torrence Family Schoolhouse
Poplarville, MS05-2024
Skills
- Basic math
- Organizational skills
- Customer service
- Cash handling
- Communication skills
- Hospitality
- Shift management
- POS
- Decision-making
- Goal setting
Affiliations
- NSHSS
- July 2023 to May 2024
- Was a part of the National Society of High School Scholars.
Additional Information
Authorized to work in the US for any employer
Timeline
Manager
Domino's
05.2025 - Current
Server/Hostess
Waffle House
03.2025 - 05.2025
Server/Hostess
Waffle House
05.2024 - 05.2025
GED -
Torrence Family Schoolhouse