Erykah Stewart
Mableton,GA
Summary
Dynamic and results-driven professional with over 5 years of experience in fast-paced customer service and sales environments. Expertise in conflict resolution, scheduling, data entry, and call handling, complemented by exceptional communication skills and a proven ability to adapt under pressure. Actively pursuing a rewarding entry-level position as a Customer Service Representative or Dispatcher to enhance operational efficiency and elevate client satisfaction. Equipped with strong organizational and analytical abilities, along with foundational knowledge of database management and proficiency in data entry software. Ready to leverage attention to detail and time management skills in any customer service role.
Overview
3
3
years of professional experience
Work History
Warehouse Associate / Order Picker
Stitch Fix
Lithia Springs, GA
12.2024 - 06.2025
- - Ensured accurate order processing in a high-volume fulfillment center.
- - Supported team targets by staying organized and detail-focused.
- - Adapted quickly to shifting priorities and warehouse systems.
Supervisor / Sales Associate
Take 5 Oil Change
Smyrna & Acworth, GA
01.2022 - 01.2024
- - Supervised team members, managed shift schedules, and ensured store readiness.
- - Handled payments, inventory control, and point-of-sale systems.
- - Used TMS software to track and manage supply deliveries.
Customer Service & Sales Representative
Valvoline Instant Oil Change
Douglasville, GA
01.2023 - 11.2023
- - Handled customer inquiries, appointment bookings, and service recommendations.
- - Processed transactions and maintained accurate records.
- - Delivered prompt, professional service to enhance customer retention.
Education
High School Diploma -
Brown Deer High School
Brown Deer, WISkills
- - Scheduling & Time Management
- - Customer Support (In-Person, Phone, Email)
- - Conflict Resolution & De-Escalation
- - Payment Processing & Data Entry
- - CRM & TMS Software Familiarity
- - Microsoft Outlook Proficiency
- - Quick Learner of New Programs & Systems
- - Multitasking in High-Traffic Settings
- - Team Collaboration & Accountability
- Team collaboration
- Problem-solving
- Attention to detail
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Warehouse Associate / Order Picker
Stitch Fix
12.2024 - 06.2025
Customer Service & Sales Representative
Valvoline Instant Oil Change
01.2023 - 11.2023
Supervisor / Sales Associate
Take 5 Oil Change
01.2022 - 01.2024
High School Diploma -
Brown Deer High School