Eryn Bagwell
Ruston,LA
Summary
Organized and dependable candidate successful at managing multiple priorities simutaneously with a positive attitude. Trained in POS systems and skilled in anticipating customer needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Emma Bucklew
01.2023 - 09.2023
- Used cash registers and credit card machines to cash out customers
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Greeted new customers, discussed specials, and took drink order
- Maintained customer satisfaction with timely table check-ins to assess food and beverage nee
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Waitress
Danielle Davis
08.2022 - 12.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress
Ella Guy
05.2021 - 07.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Waitress/Hostess/Bartender
Enrique Barrientos
05.2020 - 04.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Science - Health Information Management
Louisiana Tech University
Ruston, LA11.2024
Skills
- Guest Relations Management
- Menu Recommendations
- Order Accuracy
- Customer Service
- Dining Area Maintenance
- Familiar with Toast
Certification
Liquor License
Timeline
Waitress
Emma Bucklew
01.2023 - 09.2023
Waitress
Danielle Davis
08.2022 - 12.2022
Waitress
Ella Guy
05.2021 - 07.2022
Waitress/Hostess/Bartender
Enrique Barrientos
05.2020 - 04.2021
Bachelor of Science - Health Information Management
Louisiana Tech University
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