Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Eryn Buell

Summary

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 15 years of management performance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Area Manager

Circle Pizza LLC
Redding And Surrounding Counties, CA
06.2020 - 08.2023
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Improved process efficiency by implementing new cart retrieval process and correcting poor work habits.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Transformed underperforming teams into productive, profitable teams.
  • Managed inventory and reduced shrinkage by 2% quarterly through detailed monitoring of daily operations and stock.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Directed workforce planning, customer retention and customer service management for multiple locations.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.

General Manager

Round Table Clubhouse
Redding, CA
06.2017 - 06.2020
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget implementations, employee evaluations, and contract details.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and implemented strategies to increase sales and profitability.
  • Formulated policies and procedures to streamline operations.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

General Manager

Mountain Mike's Pizza
Chico, CA
01.2014 - 06.2017
  • Managed budget implementations, employee evaluations, and contract details.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Formulated policies and procedures to streamline operations.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Shift Supervisor

Round Table Pizza, Inc
Redding And Chico, CA
08.2008 - 01.2014
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed store opening and closing procedures and balanced tills.
  • Helped store management meet standards of service and quality in daily operations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Completed cash and credit card transactions accurately using POS software.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Education

Shasta College
Redding, CA

Butte College
Oroville, CA

Skills

  • Staff Development
  • Territory Management
  • Staff Training
  • Staff Management
  • Goals and Performance
  • Database Management
  • Performance Monitoring and Evaluation
  • Team Development
  • Controlling Costs
  • Quality Assurance
  • Payroll Administration and Timekeeping
  • Inventory Tracking and Management

Certification

  • Management Food Handlers Certification, Serv Safe - 2023-2028

Timeline

Area Manager

Circle Pizza LLC
06.2020 - 08.2023

General Manager

Round Table Clubhouse
06.2017 - 06.2020

General Manager

Mountain Mike's Pizza
01.2014 - 06.2017

Shift Supervisor

Round Table Pizza, Inc
08.2008 - 01.2014

Shasta College

Butte College

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Eryn Buell