Eryn Crawford
Poplar Bluff,Missouri
Summary
Professional with solid experience in court administration and legal procedures, well-versed in case management, document preparation, and courtroom support. Strong focus on teamwork, ensuring seamless operations and adapting to evolving requirements. Reliable, organized, and skilled in legal research, record keeping, and communication. Proven ability to enhance efficiency and contribute to judicial processes effectively.
Overview
14
14
years of professional experience
Work History
Deputy Clerk of the Court
Butler County Circuit Court
01.2018 - Current
- Collaborated with other court staff to develop standard operating procedures for efficient workflow among departments.
- Communicated effectively with various parties including attorneys, law enforcement officers, witnesses, and jurors to ensure smooth court operations.
- Supported judges with case management, organizing schedules and maintaining updated calendars for hearings, trials, and conferences.
- Delivered exceptional customer service to the public by addressing inquiries about court procedures, providing status updates on cases, and assisting with form completion as necessary.
- Ensured accuracy in legal documentation by meticulously proofreading and editing court forms and records.
- Streamlined record-keeping systems by digitizing physical files into an organized online database accessible by authorized personnel only.
- Expedited filing processes through the implementation of an electronic document management system, reducing paperwork and improving overall productivity.
- Reduced errors in official court documentation by implementing a thorough quality control process for all newly generated documents.
- Upheld high standards of professionalism within the courtroom setting by demonstrating excellent interpersonal skills when interacting with individuals from diverse backgrounds.
- Facilitated timely resolution of cases by promptly preparing orders for judicial review and signature.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Assisted court in scheduling hearings, meetings and other events to support seamless operations.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Provided assistance to attorneys and court personnel in courtroom
- Reviewed court documents to process subpoenas, motions and pleadings.
- Prepared court orders and judgments for signature.
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
Accounts Payable and Receivable Clerk
Butler County Sheriff's Office
05.2012 - 12.2017
- Resolved complex billing disputes between vendors or clients to ensure smooth operations and minimize delays in payment processing.
- Maintained detailed aging reports on outstanding balances owed, enabling accurate assessment of company''s cash position at any given time.
- Reduced outstanding receivables by consistently following up on overdue invoices and negotiating payment plans with clients.
- Maintained accurate and complete records to document transactions and support decision-making.
- Assisted with annual audit, confirming accurate reconciliation of all accounts.
- Matched invoices to purchase orders for proper documentation and to facilitate payment.
- Contributed to successful financial audits by providing well-organized documentation of all relevant transactions and account balances.
- Prepared monthly reports of accounts receivable and accounts payable for management review.
- Tracked customer invoices to facilitate prompt and accurate payments.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Shift Manager
McDonald's
10.2010 - 04.2012
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Scheduled staff to establish adequate coverage during peak business hours.
- Enhanced customer service training program, leading to noticeable improvements in customer feedback scores.
Education
Associate of Arts - Business Administration
Three Rivers College
Poplar Bluff, MO05-2015
Skills
- Case processing
- Filing systems
- Work prioritization
- Document preparation
- Court procedures
- Confidentiality
- Strong organization
- Creative problem solving
- Data entry
- Office management
- Schedule management
- Payment collection
- Dispute resolution
- Docket management
- Proofreading
- Court processes
- Courtroom procedures
- Docket preparation
- Teamwork
- Customer service
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Money handling
- Decision-making
- Relationship building
- Office administration
- Professional ethics
- Public service
- Computer literacy
- Goal setting
- Document review
- Adaptability
- Time management abilities
- Administrative support
Timeline
Deputy Clerk of the Court
Butler County Circuit Court
01.2018 - Current
Accounts Payable and Receivable Clerk
Butler County Sheriff's Office
05.2012 - 12.2017
Shift Manager
McDonald's
10.2010 - 04.2012
Associate of Arts - Business Administration
Three Rivers College
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