Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
Volunteer Experience
Timeline
Generic

ERYN GATTO

Ellwood City,PA

Summary

As an experienced operations professional with over 4 years of expertise in customer service, team leadership, and employee training, I am eager to transition into an entry-level Human Resources role. I am looking to apply my knowledge of day-to-day operations and employee management to support and enhance the HR functions within your company, contributing to the overall success of the organization.

Overview

5
5
years of professional experience
1
1
Certification

Work History

ALDI

ASSOCITE
10.2024 - Current
  • Provide excellent customer service, assist with purchases, and ensure efficient store operations
  • Collaborate with team members to address customer issues, improve processes, and maintain a clean, well-organized store environment
  • Ensure adherence to company policies, including cash handling and inventory control

FEDEX GROUND

OPERATIONAL MANAGER
10.2020 - 06.2024
  • Supervised a team of 40 employees, ensuring smooth daily operations and addressing employee and customer concerns
  • Led recruitment, onboarding, and training for new hires, ensuring alignment with company standards and performance goals
  • Managed employee relations and performance feedback, conducting regular evaluations and providing coaching
  • Monitored safety compliance and operational efficiency, improving productivity by 10%

FEDEX GROUND

PACKAGE HANDLER
06.2019 - 10.2020
  • Utilize both electronic and manual systems to maintain and update employee records, ensuring consistency and confidentiality.
  • Assist the manager with their inquiries and documentation needs to assist with HR policies and procedures.
  • Ensure compliance with company and legal standards, maintaining adherence to HR laws and regulations.

Education

B.S. - MGMT, HR

Slippery Rock University
01.2024

Skills

  • Data Analysis and Reporting
  • Payroll and Benefits Administration
  • Compliance and Policy Enforcement
  • Employee Relations and Conflict Resolution
  • Team Leadership and Employee Development
  • Process Improvement and Efficiency

Certification

  • Training & Safety to teach employees the policy of best safety practices | Feb 21, FedEx
  • Diversity & Inclusion to promote culture and teamwork | May 22, FedEx
  • Purple Pathway help mentor future leadership within the company | Jun 23, FedEx

Affiliations

  • Environmental Club
  • Rock Solid Investment
  • Health and Wellness

Volunteer Experience

  • March of Dimes, 10/01/22, 04/01/23, Event setup and family support.
  • Family House Gala, 03/01/23, Fundraising for medical needs.

Timeline

ALDI

ASSOCITE
10.2024 - Current

FEDEX GROUND

OPERATIONAL MANAGER
10.2020 - 06.2024

FEDEX GROUND

PACKAGE HANDLER
06.2019 - 10.2020

B.S. - MGMT, HR

Slippery Rock University

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ERYN GATTO