I bring a strong motivation and resourcefulness to my academic pursuits, complemented by a background in customer service and leadership roles. Known for my dependability, receptiveness, and attention to detail, I am committed to making meaningful contributions in both academic and professional settings.
Dedicated RA with a strong commitment to fostering a positive and inclusive living environment. Proven ability to build meaningful connections with residents and address their concerns with empathy and discretion. Responsible for ensuring the well-being of residents, organizing and participating in community events, providing guidance on university policies and procedures, collaborating with fellow staff members, and contributing to the maintenance of a safe dorm.
Seasoned barista with a demonstrated ability to provide excellent customer service and prepare a wide variety of both espresso and non-espresso beverages. Responsible for staff training, inventory management, and ensuring a positive and efficient work environment to guarantee exceptional customer service.
Efficiently greet, converse, assist, and upsell snacks to residents and visitors while also managing inventory and ensuring a well-stocked desk that is organized and clean. Responsible for monitoring lobby and providing direct support to Resident Assistants (RAs).
Provided information on current, seasonal, and special sales while also addressing customer inquiries. Assigned with tasks such as price checks, go-backs, bagging groceries, and supply replenishment.
Shift lead supporting teams for seamless and efficient daily operations, providing excellent customer service and maintaining quality standards. Managed cash transactions, operated registers, and ensured accurate financial processing. Facilitated opening/closing procedures and promptly addressed any discrepancies in cash drawers.