Summary
Overview
Work History
Education
Skills
Certification
Interests
The drive to learn new art skills, whether Traditional or Digital media
Accomplishments
Quote
Languages
Work Availability
Work Preference
Software
Nature Hikes
Timeline
Generic
Eryn Lewis

Eryn Lewis

.
Surprise,AZ

Summary

Accomplished Food Manager at Bosa Donuts, adept in staff leadership and sanitation standards, significantly reduced food waste and enhanced customer satisfaction. Skilled in multitasking and adaptability, achieved high Food Safety Inspection scores. Proven track record in improving operational efficiency and fostering teamwork. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.

Overview

5
5
years of professional experience
2
2
Certifications

Work History

Food Manger

Bosa Donuts
05.2022 - Current
  • Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies, and quality assurance checks.
  • Reduced food waste by closely monitoring inventory levels and adjusting purchasing decisions accordingly.
  • Enhanced customer satisfaction by implementing new food safety protocols and ensuring proper food handling procedures.
  • Optimized the dining experience for customers by addressing concerns promptly and professionally, resulting in improved online ratings.
  • Achieved consistent Food Safety Inspection scores by maintaining a clean, organized, and compliant working environment.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Delivery Driver Helper

UPS
11.2021 - 01.2022
  • Reduced loading time for trucks by efficiently sorting and stacking packages according to the delivery sequence.
  • Maintained vehicle cleanliness and organization throughout the day for optimal working conditions during each delivery stop.
  • Optimized package retrieval at each stop through a thorough understanding of the truck''s layout and organization of packages according to delivery sequence.
  • Streamlined package handling process through proper load sequencing, resulting in more efficient deliveries.
  • Contributed to a safe working environment by adhering to safety protocols during loading, unloading, and transporting of packages.
  • Provided excellent customer service during deliveries, addressing concerns or answering questions as needed.
  • Ensured timely deliveries with accurate route planning and effective communication with the driver.
  • Displayed very good communication and customer service skills.
  • Lifted and carried packages weighing up to 60 pounds.
  • Scanned and tracked packages for delivery accuracy and security.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Moved furniture and boxes using utility dolly and truck ramp.

Food Delivery Driver

Domino's Pizza
05.2019 - 12.2020
  • Increased repeat business by providing friendly and professional service to customers.
  • Contributed to team performance by covering additional shifts when needed, demonstrating flexibility and commitment to company goals.
  • Communicated proactively with management about potential issues or delays in delivery times.
  • Educated customers on menu offerings, upselling items when appropriate for increased revenue generation.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Participated in regular training sessions to stay updated on company policies and product offerings.
  • Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
  • Handled cash transactions accurately, maintaining financial integrity during each shift.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Addressed issues and resolved customer complaints to establish trust and reliability.
  • Assisted with sorting and organizing stockroom items.
  • Maintained records of sales and customer information to support accuracy.

Education

No Degree - Art Studio

Glendale Community College
05.2001 -

High School Diploma -

Dixon High School
05.2001 -

Skills

Portion Control

Certification

Food Manger

Interests

Art

Reading

Outdoor Activates

The drive to learn new art skills, whether Traditional or Digital media

I love to learn about all the types of art there is out in the world, and I strive to learn different mediums that I can during my free time. Currently I'm improving my skills in the Digital Media because I want to be able to apply it towards job opportunities, projects, organization and have a portable way to have an art form on hand. It will also broaden the way I think due to the fact I will have to learn different processes to achieve a desired outcome on a project, and will be constantly be discovering a new way to improve my skill set.


Accomplishments

  • Achieved work effenciecy through effectively helping with distributing job responsibilities.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Quote

Your vision will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakens.
Carl Jung

Languages

English
Full Professional
ASL
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-Site

Important To Me

Work-life balanceCareer advancement401k match4-day work weekCompany CultureFlexible work hours

Software

Microsoft Word

Nature Hikes

The ability to be able to go outside and away from the hectic life of the city is very relieving. It reminds me of where I come from and what nature provides outside of all the social and online presents of the the technological world. It give me time to self-reflect on the life choices I make and think of the important people and activities in my life. 

Timeline

Food Manger

05-2029

Food Manger

Bosa Donuts
05.2022 - Current

Food Handler Card- May 2022-2025

05-2022

Delivery Driver Helper

UPS
11.2021 - 01.2022

Food Delivery Driver

Domino's Pizza
05.2019 - 12.2020

No Degree - Art Studio

Glendale Community College
05.2001 -

High School Diploma -

Dixon High School
05.2001 -
Eryn Lewis .