Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Eryn Shaha

Sheboygan

Summary

Dynamic Referral Specialist with a proven track record at Forefront Dermatology, excelling in insurance verification and pre-authorizations. Enhanced patient care coordination through streamlined processes, ensuring timely appointments. Known for strong communication skills and a commitment to accuracy, fostering trust and efficiency in a fast-paced healthcare environment.

Overview

18
18
years of professional experience

Work History

Referral Specialist

Forefront Dermatology
03.2022 - 05.2025
  • Called insurance companies to get precertification and other benefits information on behalf of patients.
  • Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
  • Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
  • Verified insurance benefits and eligibility for Type procedures before referring clients.

Patient Service Representative

Forefront Dermatology
03.2022 - 05.2025
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.

Cook

J and J’s Cafe
08.2015 - 02.2016
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Trainer

Legend Larry's
03.2008 - 08.2014
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Hospitality Worker

Legend Larry's
03.2008 - 08.2014
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.

Hospitality Worker

Anglers Avenue Marine Center
05.2012 - 09.2013
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Greeted guests with friendly and professional acknowledgment to build rapport.

Heavy Duty Utility

Sargento
11.2007 - 01.2010
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Bartender

Highland House
04.2007 - 11.2007
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

No Degree - Culinary Arts

Lakeshore Technical College
Cleveland, WI

No Degree - Graphic Design

Moraine Park Technical College
Fond Du Lac, WI

No Degree - Psychology

University of Wisconsin, Green Bay
Green Bay, WI

No Degree - Graphic Design

Northeast Wisconsin Technical College
Green Bay, WI

Skills

  • Insurance verification
  • Data entry proficiency
  • Medical terminology
  • Pre-authorizations

Additional Information

I have also worked with Autistic children on the side. My passion for excellence is on point, and I have proven to be a multi tasker and a honest employee. I believe you should be proud of your accomplishments and humble! I also believe that I learn from my downfalls and pick myself up 110 percent! I am reliable and willing to learn new skills and techniques anywhere I need to.. I also believe behind every successful woman is herself!

Timeline

Referral Specialist

Forefront Dermatology
03.2022 - 05.2025

Patient Service Representative

Forefront Dermatology
03.2022 - 05.2025

Cook

J and J’s Cafe
08.2015 - 02.2016

Hospitality Worker

Anglers Avenue Marine Center
05.2012 - 09.2013

Trainer

Legend Larry's
03.2008 - 08.2014

Hospitality Worker

Legend Larry's
03.2008 - 08.2014

Heavy Duty Utility

Sargento
11.2007 - 01.2010

Bartender

Highland House
04.2007 - 11.2007

No Degree - Culinary Arts

Lakeshore Technical College

No Degree - Graphic Design

Moraine Park Technical College

No Degree - Psychology

University of Wisconsin, Green Bay

No Degree - Graphic Design

Northeast Wisconsin Technical College

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