Eryn Sustayta
Eagle Mountain
Summary
Detail-oriented individual with exceptional communication and project management skills. Known for strong conflict de-escalation and motivational leadership skills, committed to mentoring others while ensuring community safety and integrity. Proven ability to manage multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus to drive team success and contribute to organizational growth. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Police Officer
University of Utah
08.2023 - Current
- Enforced campus safety regulations, promoting a secure environment for students and staff.
- Conducted thorough investigations of incidents, ensuring accurate documentation and reporting.
- Provided emergency response services, coordinating with local law enforcement agencies for effective resolutions.
Police Officer
Cottonwood Heights City
09.2019 - Current
- Conducted thorough investigations of criminal activities and incidents.
- Effectively managed high-stress situations while ensuring the safety of individuals involved using de-escalation techniques when necessary.
- Apprehended suspects by utilizing effective communication, negotiations, and conflict resolution skills.
- Collaborated with fellow Field Training Officers to develop innovative teaching methods that resonated with diverse learning styles among trainees.
Associate Head Coach
Canyons School District
11.2023 - 05.2025
- Developed game strategies to enhance team performance and achieve competitive goals.
- Mentored assistant coaches to improve coaching techniques and athlete development.
- Analyzed player performance data to inform training adjustments, along with developing and implementing training programs to enhance player skills and team performance.
Sales Associate
Scheels Sporting Goods
07.2019 - 01.2020
- Enhanced customer satisfaction by providing tailored product recommendations and addressing inquiries effectively.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in complicated, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with management to develop promotional displays that increased product visibility and sales.
Education
Bachelor of Science - Psychology
Utah Valley University
Orem, UT05-2019
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- Judgment and decision making
- Open-mindedness
- Active learning
- Team management
- Motivational leadership style
- Rapport building
- Engaged listening
Accomplishments
- Earned the Medal of Distinction
- Earned the Chief's Award
Certification
- Licensed Police Officer - 6+ years
- FTO - Certified Field Training Officer
- Certified Crisis Negotiator, FBI - 1+ years
- CPR Certified - 6+ years
Languages
Spanish
Limited Working
Timeline
Associate Head Coach
Canyons School District
11.2023 - 05.2025
Police Officer
University of Utah
08.2023 - Current
Police Officer
Cottonwood Heights City
09.2019 - Current
Sales Associate
Scheels Sporting Goods
07.2019 - 01.2020
Bachelor of Science - Psychology
Utah Valley University