Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erynn Gilbert

Auburn

Summary

Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering a productive and positive workplace.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Lead

Walgreens
06.2024 - Current
  • Completing store opening and closing procedures and balancing tills.
  • Maintaining a clean, neat, and orderly environment for all guests and team members.
  • Overseeing cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Training new employees on company policies, procedures, and best practices for optimal performance.
  • Providing exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for all guests.
  • Increasing shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
  • Cultivating positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Receiving, processing, and unloading all in-bound merchandise shipments.

Guest Service Associate

Target
11.2022 - 05.2023
  • Processing payments accurately, maintaining proper cash handling procedures and balancing registers at the end of each shift.
  • Greeting all guests upon arrival, offering assistance, and answering questions to ensure optimal guest experience.
  • Maintaining a clean and welcoming environment for all guests.
  • Regularly restocking bullseye and checkout areas with merchandise.

Medical Care Assistant

East Alabama Health
08.2022 - 10.2022
  • Adhering to HIPAA at all times.
  • Expediting patient recovery by assisting in physical therapy exercises as directed by healthcare providers.
  • Serving as a liaison between patients and healthcare professionals, promptly addressing concerns or questions regarding treatment plans or medications prescribed.
  • Upholding a high standard of professionalism when interacting with patients, families, and healthcare team members, cultivating an atmosphere of trust and respect within the facility.
  • Maintaining a sterile environment.
  • Regularly charting patient status, vital signs, and intake/ outtake to ensure optimal team care with patients current state.

Pharmacy Clark

Adams Drugs
12.2021 - 08.2022
  • Upholding HIPAA with all patients.
  • Verifying prescription information prior to entry in pharmacy computer system.
  • Establishing and maintaining patient profiles, updating organizational database with current information.
  • Streamlining pharmacy operations by maintaining a clean and organized work environment.
  • Processing payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
  • Stocking shelves with medications and other pharmacy items for consistent availability.
  • Contributing to increased sales by recommending appropriate over-the-counter products based on customer needs.
  • Reducing wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
  • Facilitating clean and organized pharmacy environment, adhering to health and safety regulations.

Manager

Coosa Belle Boutique
10.2021 - 05.2022
  • Enhancing store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Overseeing store operations, including opening and closing procedures, cash management, and safety compliance.
  • Controlling store inventory and reviewed cash handling and operations reports.
  • Implementing loss prevention strategies to minimize shrinkage and maintain profitability.
  • Offering hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Analyzing sales data to identify trends, adjusting inventory levels accordingly to maximize revenue opportunities.
  • Developing and executing promotional campaigns to increase foot traffic during off-peak hours.

Education

Associate of Science -

Southern Union State Community College
Opelika
05-2026

Skills

  • Customer Service
  • Time Management
  • Communication
  • Task Delegation
  • Workforce Management
  • Inventory Management

Certification

  • Pharmacy Technician License
  • Immunization Certification
  • CPR Certification

Timeline

Shift Lead

Walgreens
06.2024 - Current

Guest Service Associate

Target
11.2022 - 05.2023

Medical Care Assistant

East Alabama Health
08.2022 - 10.2022

Pharmacy Clark

Adams Drugs
12.2021 - 08.2022

Manager

Coosa Belle Boutique
10.2021 - 05.2022

Associate of Science -

Southern Union State Community College

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Erynn Gilbert