Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erynn Mitchell

Everson,WA

Summary

Dynamic and dedicated professional with extensive experience at Animal Care Center, excelling in customer service and problem-solving. Proven ability to enhance client satisfaction through effective communication and collaboration. Skilled in utilizing scheduling software to streamline operations and ensure a positive experience for both clients and their pets. Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.

Overview

6
6
years of professional experience

Work History

Receptionist

Animal Care Center
Skagit, WA
02.2021 - Current
  • Checked in and out animals efficiently, ensuring accurate records.
  • Utilized scheduling software to manage appointments effectively.
  • Processed payments swiftly to enhance transaction accuracy.
  • Resolved client complaints by gathering information and providing solutions.
  • Executed follow-up calls for appointment reminders to improve client engagement.

Receptionist & Kennel Attendant

Rover Stayover
Lynden, WA
10.2021 - 06.2024
  • Managed daily check-in and check-out processes for clients.
  • Utilized software to schedule boarding and daycare services for dogs.
  • Collaborated with team to maintain optimal living conditions for animals during stay.
  • Addressed client inquiries and complaints with professionalism and efficiency.

Production Worker

Lynden Door
Lynden, WA
06.2021 - 10.2021
  • Collaborated with a team to grade door skins efficiently and accurately.
  • Increased daily output of graded door skins through streamlined processes.

Receptionist

Maplewood Animal Hospital
Bellingham, WA
06.2020 - 01.2021
  • Enhanced ability to respond to phone calls, improving communication with clients.
  • Achieved comfort in using scheduling software for efficient meeting coordination.
  • Developed skills in listening to customer issues and generating appropriate solutions.

Kennel Attendant & Receptionist

Kulshan Veterinary Hospital
Lynden, WA
06.2019 - 06.2020
  • Maintained cleanliness of kennels and sanitized veterinary laundry to promote hygiene.
  • Ensured animal comfort by monitoring conditions and reporting concerns promptly.
  • Developed effective communication skills with clients while collaborating with receptionists.
  • Acquired proficiency in scheduling software and processed payments accurately.

Education

Veterinary Assistant Certificate - Veterinary Assistant Program

Skagit Valley College
Skagit, WA
06.2018

High school Diploma -

Mount Baker High school
Deming, WA
06.2017

Skills

  • Analytical thinking
  • Client support
  • Teamwork and collaboration
  • Effective listening
  • Technical skills

Timeline

Receptionist & Kennel Attendant

Rover Stayover
10.2021 - 06.2024

Production Worker

Lynden Door
06.2021 - 10.2021

Receptionist

Animal Care Center
02.2021 - Current

Receptionist

Maplewood Animal Hospital
06.2020 - 01.2021

Kennel Attendant & Receptionist

Kulshan Veterinary Hospital
06.2019 - 06.2020

Veterinary Assistant Certificate - Veterinary Assistant Program

Skagit Valley College

High school Diploma -

Mount Baker High school