Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Erynne Arbini

Littleton,CO

Summary

  • Friendly and enthusiastic customer service professional
  • Dependable and reliable
  • Strong problem solver
  • Excellent communicator
  • Leadership skills

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

7
7
years of professional experience

Work History

Bar Server

Buffalo Wild Wings
06.2022 - Current
  • Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and strainers.
  • Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
  • Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
  • Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
  • Assisted in employee training initiatives, mentoring new hires on proper serving techniques and company policies.
  • Strengthened relationships with regular patrons through personalized interactions while maintaining professional boundaries.

Clerk

Freaky's Smoke & Tattoo shop
04.2019 - 02.2020
  • Cleaning and organizing everyday
  • Cashier
  • Inventory
  • Changing sku's.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.

Crew Member

Dairy Queen
09.2018 - 03.2019
  • Food prep/ice cream prep
  • Cooked
  • At the end of the shift I cleaned and reorganized the front of the lobby
  • Cashier
  • I served people their food
  • Cake decorating.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Hostess

Los Dos Portillos
09.2017 - 12.2017
  • My job was to seat people to their liking
  • I worked as the cashier when it was busy
  • At the end of the shift I cleaned and reorganized the front of the restaurant
  • Cleaned menus
  • Learned the seating chart
  • TO GO orders.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Highschool Diploma -

McClain Community Highschool
Lakewood, CO
05.2019

Skills

  • Customer service
  • Hosting
  • Food service
  • Cleaning/Organizing
  • Food preparation
  • Packing/Inventory
  • Cashier
  • Activity coordination
  • CPR/First Aid certified
  • Microsoft Word
  • POS
  • Retail sales
  • Customer focus/orientation proficient
  • Multitasking efficiency
  • Workplace Safety
  • Teamwork orientation
  • Cleanliness standards
  • Hygiene practices
  • Alcohol Knowledge
  • Menu Memorization
  • POS System Operation
  • Beverage Preparation

Volunteer Experience

  • Jeffco Eats, Lakewood, CO
  • Morning Star Senior living, Littleton, CO
  • Salvation Army, Denver, CO

Timeline

Bar Server

Buffalo Wild Wings
06.2022 - Current

Clerk

Freaky's Smoke & Tattoo shop
04.2019 - 02.2020

Crew Member

Dairy Queen
09.2018 - 03.2019

Hostess

Los Dos Portillos
09.2017 - 12.2017

Highschool Diploma -

McClain Community Highschool

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Erynne Arbini