Erzsebet Meredith
Student
Champaign,IL
Summary
Dynamic and dedicated professional with a strong background in customer service and food safety, honed at Berries and Flour Bakery. Recognized for enhancing customer satisfaction through exceptional service and effective order fulfillment. Skilled in sanitation practices and cash management, consistently maintaining a clean and efficient workspace.
Adaptable Job Title accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bakery Assistant
Berries and Flour Bakery
01.2021 - 03.2025
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Operated commercial kitchen equipment and tools.
Crew Member
Pottery Place
06.2023 - 02.2024
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
Crew Member 4
Oberweis Dairy
07.2022 - 01.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Associates - Statistics
Parkland College
Champaign, ILSkills
- Punctuality
- Sanitation practices
- Food safety
- Order fulfillment
- Order taking
- Allergen awareness
- Customer service
- Customer satisfaction
- Cash management
Certification
I have a valid food handler's license
Timeline
Crew Member
Pottery Place
06.2023 - 02.2024
Crew Member 4
Oberweis Dairy
07.2022 - 01.2024
Bakery Assistant
Berries and Flour Bakery
01.2021 - 03.2025
Associates - Statistics
Parkland College
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