Esa Cochrane

Richmond,VA

Summary

Dynamic and self-motivated professional with a proven track record, Excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through attentive service and maintaining high quality standards. Adaptable and detail-oriented, committed to continuous improvement and effective communication in fast-paced environments.

Dependable and friendly individual with positive attitude and excellent teamwork skills. Possesses a strong understanding of customer service principles. Dedicated to contributing to smooth and efficient operation that enhances customer satisfaction.

Offering can-do attitude and willingness to learn and grow in team settings. Brings ability to quickly grasp new tasks and techniques, essential for providing outstanding customer service and maintaining cleanliness. Ready to use and develop communication and multitasking skills.

Overview

years of professional experience

Work History

Crew Team Member

Bojangles' Famous Chicken 'n Biscuits

06.2024 - Current

Works great with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Improved customer satisfaction by consistently providing friendly and efficient service.

Crew Member

Dominoes Pizza

08.2023 - 04.2024

Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

Huguenot High School

Richmond, VA

05-2025

Skills

Friendly, positive attitude

Works well with teammates and accepted coaching from management team

Provides excellent customer service by greeting customers and meeting quality expectations

Consistently provided attentive service to improve customer experience

Collaborative approach to enhance team efficiency

Self-motivated, with a strong sense of personal responsibility

Passionate about learning and committed to continual improvement

Adaptable and proficient in learning new concepts quickly and efficiently also Learns and adapts quickly to new technology and software applications

Good at having courteous and effective working relationships

Organized and detail-oriented with a strong work ethic

Skilled at working independently and collaboratively in a team environment

Timeline