Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Esaima Lopez

Summary

Highly organized and dependable professional with excellent time management and problem-solving skills. Known for reliability and adaptability. Gained valuable experience in visual merchandising while employed at Abercrombie & Fitch. Would love the opportunity to add value to a dynamic team while creating beautiful displays and delivering exceptional guest experiences.



Overview

17
17
years of professional experience
1
1
Certification

Work History

Family Caregiver

Self-employeed
08.2021 - Current
  • Provide care and support to an elderly family member.
  • Coordinate medical appointments, including scheduling and transportation.
  • Assist with essential activities such as grocery shopping, running errands, paying bills, and household chores.

Office Coordinator

Bahia Property Management
11.2012 - 08.2021
  • Progressed from Administrative Assistant to Office Coordinator through demonstrated performance and leadership across multiple roles.
  • Enhanced client satisfaction by promptly addressing inquiries and resolving issues.
  • Assisted multiple departments as needed to support daily operations.
  • Supported executive staff members with calendar management, travel arrangements, and meeting coordination.
  • Interviewed, hired, and trained new employees for local and remote positions.
  • Created customized training materials for various departments to promote consistent practices across the organization.
  • Led the successful opening of a new branch office in Medellín, Colombia.
  • Organized and managed all logistics and planning for two real estate seminars in Ecuador, ensuring seamless event execution.
  • Coordinated office events to foster team building.

Assistant Manager

Abercrombie & Fitch
05.2011 - 05.2012
  • Supervised and delegated daily tasks to part-time associates, ensuring efficient workflow and productivity.
  • Within three months was transferred to a struggling store to help increase performance and reduce shrinkage due to shoplifting.
  • Resolved customer concerns, complaints, and escalated issues.
  • Assisted in interviewing, hiring, and onboarding of new employees.
  • Conducted day-to-day store operations

Client Services Representative

Neiman Marcus
03.2010 - 05.2011
  • Maintained a positive and professional attitude while addressing customer needs and concerns.
  • Opened new credit card accounts, processed credit card payments, handled billing inquiries
  • Performed daily cash office procedures and audits.

Administrative Assistant

KW Property Management
03.2008 - 03.2009
  • Acted as liaison between Property Manager, homeowners, tenants, and contractors.
  • Delivered exceptional customer service via phone and email by promptly addressing concerns and responding to inquiries.
  • Prepared monthly expense reports, placed orders for office supplies, maintained office calendar, recorded HOA meeting minutes.

Education

Bachelor of Arts - Interior Design

Louisiana State University
Baton Rouge, LA

Skills

  • Project coordination
  • Event coordination
  • Problem-solving
  • Time management
  • Client relations
  • Scheduling and calendar management
  • Administrative support
  • Adaptability and flexibility

Certification

Florida Life, Health, and Variable Annuities License, 2022 (#20553606)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Family Caregiver

Self-employeed
08.2021 - Current

Office Coordinator

Bahia Property Management
11.2012 - 08.2021

Assistant Manager

Abercrombie & Fitch
05.2011 - 05.2012

Client Services Representative

Neiman Marcus
03.2010 - 05.2011

Administrative Assistant

KW Property Management
03.2008 - 03.2009

Bachelor of Arts - Interior Design

Louisiana State University

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