Esam Albayati
Richland Hills,TX
Summary
Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support. Highly experienced shipping supervisor known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
16
16
years of professional experience
Work History
Sales Associate
TNT Estate Sale Services LLC
DFW, TX
01.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Tracked stock using company inventory management software.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Shipping Supervisor
Jamison Bedding
Hutchins, TX
05.2018 - 05.2022
- Responsible for being main point of contact in event of any emergency or security incidents that occur on site
- Working as part of team via day and night shift combination
- Duties,
- Pro-actively ensuring protection of merchandise, property and assets
- Creating safe and comfortable working environment for employees and visitors
- Patrolling shopping area for periods of time, Escalating incidents when required to
- Directing emergency vehicles and other traffic if major incident occurs
- Responding to emergency situations as arise
- Accurately reporting on all incidents to senior managers
- Preventing and detecting offences on site conducting searches of personnel, vehicles and bags etc
- Producing written reports, arranging escort of large amounts of money around the site
- Undertaking investigations into reports of offences provide escort duties for staff at night
- Using the correct radio voice procedure escorting individuals off the premises
- Liaising with the emergency services, police, ambulance and fire service to resolve issues and maintain security and service, Carrying out inspections of stores and the car park
- Making sure that no unauthorized personnel enter restricted areas
- Answering queries from visitors to the shopping center.
- Inspected loading operations for improvements in efficiency and safety.
- Managed shipping and receiving activities for company with 8 orders processed daily.
- Analyzed and reordered inventory for [1800] square-foot warehouse.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Managed shipping and receiving activities for company with 1600 mattresses and box springs orders processed daily.
- Forklift driver.
Warehouse Operations Lead
Dormeo Octaspring
Plano, TX
02.2014 - 06.2017
- Ensure efficient and safe operation of all material handling equipment
- Participate in establishing work schedules ensuring correct implementation
- Oversees the proper completion of jobs
- Maintains product locator system and ensure the optimal utilization of space
- Coordinate and supervise all warehouse activities; receiving, warehousing and shipping of products
- Process and inputs all customer orders
- Produce stock reports to check for product availability, produce all related paperwork and necessary information required for customer work orders
- Coordinate special and last minute shipping requests with the Traffic and Operations Departments
- Follow up with other departments to ensure service standards are being met
- Assure proper invoicing of accounts by verifying computer generated invoices
- Prepares shipping and tracing information to customers as required
- Maintains damage records and back order logs
- Maintains current and accurate procedure manual, detailing the processing requirements for each account.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Directed system updates to boost productivity and control recordkeeping errors.
- Kept corporate departments and customers updated on critical shipments.
- Forklift driver.
Cell Phone Repair Technician
Samsung Electronics CVE
Plano, TX
08.2012 - 12.2013
- Foreign Service Data Base with respect to leaves, assignment start/end dates, for the Iraq 140 Program
- Fielding of 140 M1A1 SA Tanks, training of the Iraqi Army (IA) on crewman and maintainer duties
- Ticket/File Audits, Iraqi Government Liaison, Work/Training Schedule, Benefits Support, Leave Management and Database, Physical Qualification (Annual Physicals, Medical Issues), Personnel Status Report
- Computer/Email/Internet POC, Main POC for organizing computer files, Survey email files and organization
- Control Number Database, Input Help Tickets and issue control numbers, periodically print out Help Ticket status by HR rep, Foreign Service Database, GDLS Organization Chart, Disciplinary Actions, Employee Relations Support, In processing Checklist and forms, Organization and maintenance of official personnel
- Out processing Checklist, Extensions, All Office Supply.
- Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
- Erased user data, debugged application issues and refurbished devices for resale.
Electrical Technician
Baghdad LCC
Busra, Iraq, Iraq
04.2010 - 05.2011
- Linguist deployed to Iraq, as a government contractor working with U.S Special Forces Advanced Military Transition team training
- Talented interpreter translator; cultural and customs Advisory with experience in field missions, Army Advisory Services, and giving assistance to non-English speaking parties (Arabic) Translate English language narrative into well-written Arabic prose
- Interpret documents written in English-Arabic and Arabic-English
- Translate legal documents, written correspondence, edit and proofread military technical documents
- Deep background in performing a wide variety of language interpretation activities for the English speakers and Arabic speakers as well as legal, operational, negotiation, relationship building, and management responsibilities.
- Interpreted electric and electronic schematics and mechanical layouts to diagnose equipment problems.
- Measured and read DMM, meggers, micrometers and thickness gauges using electrical and mechanical testing instruments.
- Installed electrical conduit and wiring for power, controls and lighting.
- Obtained measurements and readings using volt and ohm meters, meggers, IC testers and dial indicators.
- Collaborated with IT department with any networking issues such as printing and data access.
- Tested wiring and other system parts for electrical flow and function.
- Notified supervisor immediately about equipment problems and breakdowns.
Production Support Engineer
AECOM-USA ARMY
Camp Taji in Iraq, Iraq
11.2007 - 12.2009
- Taught personnel oracle systems for Business Administration
- Served on these positions as a manager Administrator a management, intelligence with, Information Analysis and operations
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
- Decreased in-house production issues by establishing and coordinating sub-contracting and outsourcing requirements and processes.
- Used AutoCAD and Revit to examine product scopes and plan for adaptations in production methods.
- Determined most effective approaches to new projects by reading and analyzing blueprints, drawings and sketches.
Education
Diploma High School -
Gean Cooper
09.2012
Bachelor degree - Computer science
Baghdad University
Iraq08.2011
Skills
- Admirations and Operation
- Skill Supervisory Skill Analytical Skill Administrative
- Skill HR Representative Skill MS Office Skill Lead Positions
- Processing payroll; administering benefits and FMLA
- Working knowledge of HR related State and Federal laws
- Multi tasker and team player
- Strong skills in Microsoft office programs (Word, Outlook, PowerPoint & Excel)
- Aware of health and safety issues
- Dealing with people politely but in authoritative manner
- Experience of monitoring and controlling security equipment
- Focused on delivery of customer service
- Ability to communicate effectively at all levels
- Experience of working on major events
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Sales Associate
TNT Estate Sale Services LLC
01.2023 - Current
Shipping Supervisor
Jamison Bedding
05.2018 - 05.2022
Warehouse Operations Lead
Dormeo Octaspring
02.2014 - 06.2017
Cell Phone Repair Technician
Samsung Electronics CVE
08.2012 - 12.2013
Electrical Technician
Baghdad LCC
04.2010 - 05.2011
Production Support Engineer
AECOM-USA ARMY
11.2007 - 12.2009
Diploma High School -
Gean Cooper
Bachelor degree - Computer science
Baghdad University
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