Kashan L Greene
Ruston,LA
Summary
Outgoing and friendly receptionist delivering customer service and administrative excellence in all facets of clerical support and public interaction. Excellent in the management of calendar obligations, scheduling, data-entry and database administration.
Overview
22
22
years of professional experience
Work History
Funeral Planning Counselor
Winnfield Funeral Home
10.2022 - 04.2023
- Assisted clients in selecting appropriate memorial products such as caskets, urns, and keepsakes to honor their loved ones'' memory.
- Conducted follow-up communication with families to express condolences and offer additional assistance post-funeral, fostering lasting relationships built on trust and understanding.
- Conducted pre-need consultations with individuals seeking assistance in proactively planning their own funerals or those of loved ones to alleviate future burdens on surviving family members.
- Provided support throughout the entire lifecycle of funeral arrangements from initial consultation to post-funeral follow-up, ensuring an exceptional experience for all involved parties.
- Educated clients on available options regarding burial or cremation services based on cultural traditions or personal preferences while maintaining compliance with industry regulations.
COVID-19 Contact Tracker
NJ State Health Department
11.2020 - 04.2021
- Get in touch with contacts of persons diagnosed with COVID-19 patients through text, email, phone calls, and other platforms.
- Provide contacts with approved information on quarantine procedures, what to do if symptoms develop, and, if appropriate, refer them to testing.
- Assign risk category depending on contact’s underlying medical conditions, occupation, living situation, and level of contact with case, and understand protocol for each risk category.
Enumerator
US Census Bureau
07.2019 - 10.2020
- Contacted interviewees to rectify survey issues and ask follow-up questions.
- Maintained records of work, including hours, houses visited, surveys completed and money spent.
- Double checked information on survey forms.
- Planned efficient visitation routes by studying maps of assigned areas, reaching more than 10 community households per day.
- Dispensed assignments to enumerator team and submitted completed work to supervisors.
- Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
- Obtained updated contact information from all subjects and verified data for accuracy.
Store Office Clerk
Commutair Airline
10.2019 - 12.2020
- Receive incoming parts and materials in accordance with receiving procedures. Daily parts Inventory, Answered over20-40 emails daily
- Observe and comply with departmental procedures, Company policies, and Company safety programs
- Process un-serviceable, rotatable / repairable components to ensure timely shipping/routing of parts to vendors and in-house shops for repair
- Process outgoing parts/components and ensure properly prepared and packaged for shipment according to current departmental procedures and Federal regulations
- Maintain accurate shipping records on outbound shipments to vendors, other airlines, and other Company facilities including COMAT shipments
- Issue serviceable parts and tools to Maintenance personnel, maintain control of Champlain Enterprises LLC tool room in accordance with their General Maintenance Manual
Front End Supervisor
Kempersports/Rock Springs Golf Course
05.2018 - 08.2020
- Transformed employee performance by enhancing training and mentoring strategies in operational and customer-facing roles
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Strategically scheduled 2 team members to maintain optimal staffing at all times
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
Front End Supervisor
Primo Mercato
11.2016 - 05.2018
- Coached 15 employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Reviewed job applications to identify, vet and recommend optimal candidates
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Accounting Administrative Assistant
Swissport Corporate Office
06.2014 - 01.2016
- Reviewed GL entries and assessed accuracy
- Balanced reports to submit for approval and verification
- Completed financial reports to inform managers and stakeholders
- Communicated with suppliers to reconcile invoice payments
- Maintained accurate and complete documentation for all financial department procedures
- Set up and updated customer accounts with interactions, payments and personal information
Part Time Cruise Ticket Agent
Inter Cruises
01.2014 - 10.2016
- Copied, logged and scanned supporting documentation
- Verified data integrity and accuracy
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts
- Responded to over 100 customer inquiries related to services or accommodations and promptly addressed issues or complaints
- Reviewed tickets, identification and passports to verify traveler identity
- Directed 50+ passengers to correct airport terminal locations
- Verified that personal and payment information on guest accounts was accurate and complete
Buyer/Purchasing Agent
Newark Housing Authority
01.2003 - 01.2011
- Wrote and expedited purchase orders
- Maintained key item stock levels up to 100%
- Communicated with variety of vendors regarding inventory needs
- Determined lowest possible cost, factoring in quality and reliability, and negotiated favorable contracts
- Reviewed proposals, qualified vendors and recommended optimal suppliers. Negotiated prices to maintain profit
- Completed and mailed bills, contracts, policies, invoices and checks
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Inventory Control Specialist
Newark Housing Authority
12.2000 - 01.2003
- Served as primary liaison between Site, Managers , and Inventory department
- Verified computations against physical count of stock, Maintained variance reports
- Used item Numbers to properly stock warehouse
- Maintained accurate stock records and schedules
Education
Certification - Covid-19 Contact Tracer Study
Rutgers, The State University of New Jersey
New Brunswick, NJ12.2020
Certification - Covid-19 Contact Tracer Study
John Hopkins
Baltimore, MD11.2020
Diploma - Bartending And Mixology
Famous Bartender
Newark, NJ05.2015
Skills
- MS Office
- Travel coordination
- Office administration
- Microsoft Excel proficiency
- Basic computer skills
- Microsoft word
Timeline
Funeral Planning Counselor
Winnfield Funeral Home
10.2022 - 04.2023
COVID-19 Contact Tracker
NJ State Health Department
11.2020 - 04.2021
Store Office Clerk
Commutair Airline
10.2019 - 12.2020
Enumerator
US Census Bureau
07.2019 - 10.2020
Front End Supervisor
Kempersports/Rock Springs Golf Course
05.2018 - 08.2020
Front End Supervisor
Primo Mercato
11.2016 - 05.2018
Accounting Administrative Assistant
Swissport Corporate Office
06.2014 - 01.2016
Part Time Cruise Ticket Agent
Inter Cruises
01.2014 - 10.2016
Buyer/Purchasing Agent
Newark Housing Authority
01.2003 - 01.2011
Inventory Control Specialist
Newark Housing Authority
12.2000 - 01.2003
Certification - Covid-19 Contact Tracer Study
Rutgers, The State University of New Jersey
Certification - Covid-19 Contact Tracer Study
John Hopkins
Diploma - Bartending And Mixology
Famous Bartender
Additional Information
Louisiana Department of Insurance - Licensed Producer-Limited Life, Health, and Accident
NJ Board of Pharmacy- Licensed Pharmaceutical Technician
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