Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cargo Agent Supervisor
American Airlines, G2 Secure Staff
PHILADELPHIA, PA
05.2021 - Current
Coordinated freight pickups, confirming details with consignees and customers
Reviewed import and export documentation to identify shipment contents and apply correct tariff codes
Calculated freight costs based on destination and weight, recording data accurately to support efficient transport
Monitored shipment progress, tracking movement and delivery confirmation
Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere
Oversee more than 10 people
Verified proper documentation for shipments including bills of lading, manifests, customs documents and other required paperwork.
Cashier
Hudson news
Philadelphia
01.2020 - 05.2021
Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
Resolved guest issues by working with customer service leaders and area managers to meet individual needs
Informed customers of promotions and special offers to increase sales
Gave customers full attention and attended to their needs
Balanced cash drawer at beginning and end of each shift.
Education
Bachelor of Science (B.S.) - Business administration
BYU Worldwide
05.2026
High School -
Parkway west High school
06.2020
Skills
Customs Requirements
Microsoft Word
Friendly, Positive Attitude
Documentation Preparation
Task Prioritization
Freight Bills Preparation
Client Coordination
Freight Operations
Languages
Amharic, Fluent
Certification
DG Certification
Timeline
Cargo Agent Supervisor
American Airlines, G2 Secure Staff
05.2021 - Current
Cashier
Hudson news
01.2020 - 05.2021
Bachelor of Science (B.S.) - Business administration