Esau Dominguez
El Cajon,CA
Summary
Motivated to exceed expectations and contribute to customer satisfaction with high-quality work. Proficient in troubleshooting and developing solutions to a wide range of instrumentation issues. Knowledgeable Calibration Technician skilled at evaluating, repairing and maintaining a wide range of equipment. Detail-oriented and hardworking with understanding of applicable codes, environmental standards and safety requirements. Excellent communication and planning abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Calibration Technician with career history of completing repair projects quickly. Superior work ethic with dedicated, reliable and punctual nature. Focused on going above and beyond to meet all customer and business needs.
Overview
9
9
years of professional experience
Work History
Lab Instrumentation Specialist
Amentum
02.2024 - Current
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Demonstrated expertise in the use of various tools and software applications for precise data collection during calibration processes.
- Contributed to a safe work environment through consistent adherence to safety protocols during equipment handling and testing procedures.
Field Service Technician
Biotechnical Services/ Flagship Lab Services
06.2021 - 02.2024
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Demonstrated expertise in the use of various tools and software applications for precise data collection during calibration processes.
- Increased customer satisfaction by providing timely and accurate calibration services onsite.
- Expedited issue resolution through effective communication with team members, supervisors, and customers regarding instrument conditions and needs.
- Diagnosed, repaired, and calibrated Beckman, Thermo and Eppendorf devices.
- Consistently met tight deadlines by efficiently prioritizing tasks and working diligently to complete assignments in a timely manner.
Field Installation Technician
Canteen Vending
05.2019 - 06.2021
- Responsible for set up and installation of Water, Instant Coffee, and Ice machines with plumbing and electrical features.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Reduced downtime with regular maintenance checks and preemptive repairs on installed systems.
- Operated hand tools and power equipment according to company safety procedures.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Letter Carrier/Collections Driver
United States Postal Service
05.2015 - 05.2019
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
- Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
- Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
- Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
- Strengthened community ties through consistent, friendly interactions with customers along assigned routes, fostering trust and positive relationships between the postal service and its patrons.
Education
High School Diploma -
El Cajon Valley High School
El Cajon, CASkills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Accountability and Work Ethic
- Calibration Procedures
- Proficient in Microsoft Office
- Troubleshooting and repair
- Precision measurement
Timeline
Lab Instrumentation Specialist
Amentum
02.2024 - Current
Field Service Technician
Biotechnical Services/ Flagship Lab Services
06.2021 - 02.2024
Field Installation Technician
Canteen Vending
05.2019 - 06.2021
Letter Carrier/Collections Driver
United States Postal Service
05.2015 - 05.2019
High School Diploma -
El Cajon Valley High School