Summary
Overview
Work History
Education
Skills
States licensed in
Timeline
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Esaú Vazquez

Boise,ID

Summary

I am a detail-oriented Mortgage Loan Officer with close to 3 years of experience in the mortgage industry. I currently hold licenses in 4 states as shown at the bottom of the resume. I am adept at planning and working with clients for long periods of time while I also have experience handling troubled loans as I saw them all the way through to closing. I am committed to accuracy and financial success. I am a bilingual individual willing to go the extra mile to ensure quality service to each and every customer. Always willing to learn and be taught something new.

Overview

10
10
years of professional experience

Work History

Mortgage Broker

Robus Mortgage
Boise, ID
02.2022 - Current
  • Communicated closely with various lenders to obtain most effective loans for customers purchasing homes.
  • Built business base by word of mouth as result of maintaining positive relationships with former borrowers.
  • Reviewed financial data, pay stubs and credit history for borrowers to ascertain loan qualification.

Mortgage Loan Officer

AmeriSave Mortgage
Boise, ID
11.2020 - 01.2022
  • Spent ample time with each applicant to break down complex information into terms that are easy to understand.
  • Complied applications and paperwork and double-checked for accuracy.
  • Completed over 65 funded loans last calendar year.
  • Was part of the English and Spanish speaking LO group in the company.
  • Wrote Conventional, FHA and VA loans.

Customer Service Specialist

Tandem Diabetes Care Inc.
Boise, ID
08.2020 - 11.2020
  • Documented conversations with customers to track requests, problems and solutions.
  • Resolved inquiries to consistently meet performance benchmarks.
  • Consulted with customers to determine best methods to resolve technical issues.

Community Outreach Coordinator/Marketing Team

Oly Town Artesians
Olympia, Wa
05.2019 - 11.2020
  • Part of the team that manages sponsor deals
  • Part of the video production team
  • Planned and organized promotional events to expand brand recognition and customers.
  • Created social media posts to build local brand presence on Facebook and Instagram.

Internet Sales Specialist

Nissan of Olympia
Olympia, WA
03.2020 - 06.2020
  • Managed internet e-mail leads, calls, and text messages and remained available to respond to inquiries professionally.
  • Exercised proper qualification skills to convert leads in to genuine sales opportunities.

Marketing Manager

Jimmy Johns
Olympia, WA
12.2019 - 03.2020
  • Brand Ambassador for Jimmy Johns
  • Interacted with local business community to drive awareness of Jimmy Johns catering
  • Provide exceptional customer service
  • Conflict Resolution for customer issues

Positions Prior

Other
Tri-cities, WA
10.2013 - 11.2019
  • Jimmy Johns in Walla Walla, WA
  • Country Mercantile in Pasco, WA
  • Fruit stand in Kennewick, WA

Education

Bachelor of Arts - Business & Marketing

The Evergreen State College
Olympia, WA
11.2019

Associate of Arts -

Walla Walla Community College
Walla Walla, WA
01.2018

Skills

  • Effective Communicator
  • Relationship selling
  • Financial planning expert
  • Customer service-focused
  • Spanish speaking
  • Dedicated to learning

States licensed in

NMLS ID: 2072314

Idaho, Washington, Utah, AZ

Timeline

Mortgage Broker

Robus Mortgage
02.2022 - Current

Mortgage Loan Officer

AmeriSave Mortgage
11.2020 - 01.2022

Customer Service Specialist

Tandem Diabetes Care Inc.
08.2020 - 11.2020

Internet Sales Specialist

Nissan of Olympia
03.2020 - 06.2020

Marketing Manager

Jimmy Johns
12.2019 - 03.2020

Community Outreach Coordinator/Marketing Team

Oly Town Artesians
05.2019 - 11.2020

Positions Prior

Other
10.2013 - 11.2019

Bachelor of Arts - Business & Marketing

The Evergreen State College

Associate of Arts -

Walla Walla Community College

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Esaú Vazquez