Escarleth Martinez
Woodhaven,NY
Summary
Experienced with managing company operations and improving administrative efficiency. Utilizes strategic planning and resource management to support organizational goals. Strong understanding of problem-solving and team coordination.
Overview
7
7
years of professional experience
Work History
Company Administrator
Envios Tulcingo Corporation
Queens, NY
10.2022 - Current
- Managed vendor relationships, negotiating contracts to enhance service delivery and cost-effectiveness.
- Prepared detailed financial reports, offering insights into the company''s overall financial health and performance.
- Maintained a well-organized filing system for easy access to important documents and records.
Company Administrator
Lace Up
New York, NY
07.2018 - Current
- Coordinated office operations to enhance workflow efficiency and support team objectives.
- Managed scheduling and maintained calendars for executive staff, ensuring optimal time utilization.
- Implemented filing systems that improved document retrieval speed and organization across departments.
- Assisted in preparing reports and documentation, contributing to informed decision-making processes.
Sales Associate
Lace Up
New York, NY
07.2018 - Current
- Assisted customers in selecting products and provided exceptional service to enhance shopping experience.
- Maintained store cleanliness and organization, contributing to a welcoming environment for customers.
- Collaborated with team members to manage inventory levels and restock merchandise as needed.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Performed cash, card, and check transactions to complete customer purchases.
Customer Service Cashier
Lace Up
New York, NY
07.2018 - Current
- Processed customer transactions efficiently and accurately at point of sale.
- Assisted customers with product inquiries and provided tailored recommendations.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and refund transactions while ensuring compliance with company policies.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Sales Manager
Lace Up
New York, NY
07.2018 - Current
- Developed product knowledge to effectively communicate features and benefits to customers.
- Assisted in executing sales strategies to meet team goals and objectives.
- Participated in training sessions to enhance sales techniques and customer interaction skills.
Education
High School Diploma -
John Adam’s High School
Queens, NYAssociate of Arts -
Nassau Community College
Garden City, NYSkills
- Fast learner
- Positive attitude
- Teamwork
- Communication
- Excellent customer service
Languages
Spanish
Professional Working
Additional Information
Availability to work overnight, weekends, early morning, late night and holidays.
Timeline
Company Administrator
Envios Tulcingo Corporation
10.2022 - Current
Company Administrator
Lace Up
07.2018 - Current
Sales Associate
Lace Up
07.2018 - Current
Customer Service Cashier
Lace Up
07.2018 - Current
Sales Manager
Lace Up
07.2018 - Current
High School Diploma -
John Adam’s High School
Associate of Arts -
Nassau Community College