Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ESDRAS SANTIZO

Miami,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Plane Fueler

Swissport
Miami, FL
02.2024 - Current
  • Coordinated with aircraft maintenance personnel to ensure proper fueling procedures were followed.
  • Checked for any visible signs of contamination or water in the fuel tanks before refueling aircrafts.
  • Conducted daily inspections of fuel trucks and equipment to ensure safety and accuracy.
  • Updated maintenance and repair logs according to services performed and submitted reports to supervisors for review.

Customer Service Representative

Ascendo Resources
Miami, FL
08.2022 - 01.2024
  • Answered customer inquiries and provided accurate information regarding the program.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service needs.
  • Conducted regular follow-up calls with customers after resolving their issues.

Beach Attendant

Boucher Brothers
Miami, FL
01.2021 - 08.2022
  • Welcome guests to the beach and offer professional and friendly service.
  • Work in a team environment to offer great service to guests and keep the beach clean.
  • Assist guests with lounge chairs, towels, and umbrellas.
  • Developed communication skills to interact with guests.

Education

High School Diploma -

Green Springs High School
Miami, FL
07-2018

Skills

  • Hazardous Material Handling
  • Safety regulations compliance
  • Environmental Regulations Compliance
  • Equipment Troubleshooting
  • First Aid Training
  • Critical thinking abilities
  • Inbound and Outbound Calling
  • Call Management
  • Appointment Scheduling
  • Product Knowledge
  • Paperwork Processing
  • Positive and professional
  • Document Control

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Plane Fueler

Swissport
02.2024 - Current

Customer Service Representative

Ascendo Resources
08.2022 - 01.2024

Beach Attendant

Boucher Brothers
01.2021 - 08.2022

High School Diploma -

Green Springs High School

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ESDRAS SANTIZO