Esekindir Hassen

.I assist customers with any type of questions they have and offer them a better,affordable and suitable car for their rental period witch Will be more comfortable for the people and the luggage that is traveling with them.
.Recorded accurate customer orders utilizing company computer system.
.Responded effectively to customer questions and inquiries and provided information regarding products.
.Delivered top quality customer service in professional manner while managing multiple tasks.

• Trained staff on operating procedures and company services.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Investigated and resolved customer inquiries and complaints quickly.
• Handled escalated calls professionally, defusing tense situations while providing optimal resolutions for the clients involved.

• Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
• Collaborated with colleagues to develop innovative solutions for complex customer issues.
• Utilized extensive product knowledge to recommend suitable solutions and upsell additional services when appropriate.
• Maintained detailed records of all customer interactions, ensuring accurate tracking and prompt follow-up as needed.

.Assisted customers with any questions they had about their clothes and asking if they need any type of special treatment for them.
.Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
.Connected with customers daily to understand needs, provide assistance and collect feedback.

.Maintained accurate and attractive merchandise displays to maximize purchases.
.Developed creative merchandising displays to achieve optimum visibility on key products.
.Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
.Prepared and updated client records.

.Offered product and service consultations and employed up selling techniques.
.Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
.Provided every customer with professional and polite support for sales and service needs.
. Bagged, wrapped and packaged purchases according to customer needs.