ESEOSA AJALA
Seattle,WA
Summary
Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
Overview
8
8
years of professional experience
Work History
Mailroom Assistant
Amazon Studios
04.2023 - Current
- Safeguarded sensitive information by properly handling confidential documents and adhering to company policies regarding privacy.
- Diagnosed machinery issues, which included paper jams and handled basic maintenance tasks.
- Streamlined mailroom operations by organizing and implementing efficient sorting and distribution processes.
- Maintained thorough records of incoming and outgoing shipments using company software programs accurately.
- Managed inventory of office supplies related to mailing needs, ensuring adequate stock was maintained at all times.
- Ensured timely deliveries by coordinating pickups and drop-offs with courier services efficiently.
- Trained new employees on mailroom procedures and best practices, fostering a knowledgeable workforce capable of maintaining high levels of productivity.
- Verified proper distribution of incoming mail to correct individuals and departments.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
Merchandise Service Coordinator
Ulta
04.2022 - 05.2023
- Conducted regular store audits to verify compliance with company policies
- Educated staff on strategies for handling difficult customers and challenging situations
- Walked through the department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs
- Answered customer questions regarding store merchandise, department information, and pricing
- Trained newly hired sales team in upselling techniques
- Updated pricing and signage to complete product displays and educate customers
- Mentored new sales associates to contribute to the store's positive culture
- Marked-down clearance items and relocated merchandise to proper store areas
- Generated weekly, monthly, and quarterly sales reports to highlight milestones and activities
- Verified products appeared at the correct locations in the proper quantities
- Completed efficient store resets to prepare the store for special promotions and seasonal updates
- Maintained a clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures
- Removed damaged, out-of-code, not-in-set and discontinued items from displays
- Implemented sales strategies to generate leads and maximize profit margins.
- Excellent communication skills, both verbal and written.
Sales Associate
TJX Companies
10.2017 - 02.2022
- Processed POS transactions, including checks, cash and credit purchases or refunds. Restocked, arranged and organized merchandise in front lanes to drive product sales. Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to effectively build rapport and lasting relationships
- Maintained current knowledge of evolving changes in marketplace
- Managed returns, exchanges and refunds in accordance with store policy
- Built relationships with customers and community to promote long term business growth.
Patient Care Assistant
St Lukes Hospital
02.2019 - 10.2021
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Gathered medical information, weight and height measurements and vital signs.
Care Coordinator
Atria Senior Living
02.2017 - 08.2021
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
Education
A.A.S - Nursing
TRUMAN COMMUNITY COLLEGE
Chicago, ILEntrepreneurship And Innovation
Harvard Business School Online
French
Lingoda Language School
Skills
- Time management
- Problem-solving
- Elderly care
- Daily living assistance
- Patient care
- Multitasking and organization
- Personal hygiene assistance
- Basic housekeeping
- Strong ethics
- Meal preparation
- Flexible schedule
- Respectful and compassionate
Timeline
Mailroom Assistant
Amazon Studios
04.2023 - Current
Merchandise Service Coordinator
Ulta
04.2022 - 05.2023
Patient Care Assistant
St Lukes Hospital
02.2019 - 10.2021
Sales Associate
TJX Companies
10.2017 - 02.2022
Care Coordinator
Atria Senior Living
02.2017 - 08.2021
Entrepreneurship And Innovation
Harvard Business School Online
French
Lingoda Language School
A.A.S - Nursing
TRUMAN COMMUNITY COLLEGE
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