Eseroghene Jackson

• Coordinated daily operations of a high-volume automotive technology fleet, supporting vehicle readiness, driver coverage, and customer-facing handoffs in a fast-paced R&D environment.
• Served as a key point of contact for external partners and internal engineering teams, ensuring seamless delivery of vehicle support services and real-time project updates.
• Independently developed internal planning tools using Microsoft Outlook, SharePoint, and Excel to streamline scheduling, improve communication, and enhance visibility across test operations.
• Designed and managed a Power App reservation system to coordinate demo-lot vehicle usage, improving shared resource access and eliminating scheduling conflicts.
• Administered user records, historical training data tracking, and vehicle access workflows in Workday; created, updated, and posted eLearning courses and onboarding content to ensure accurate driver eligibility and compliance monitoring.
• Created and led a multi-tiered training program—including Tier 0 (safety onboarding), Tier 1 (ADAS familiarization), and Tier 2 (advanced in-vehicle coaching)—integrated with a Fleet Management module developed by a colleague.
• Maintained detailed compliance documentation, including incident reports, custody logs, registrations, and internal forms, while enforcing strict confidentiality protocols.
• Collaborated cross-functionally with engineers, program managers, and drivers to support testing schedules and drive continuous operational improvements.

• Delivered hyperbaric oxygen therapy under medical supervision.
• Maintained safe chamber operations, performed patient checks, and documented clinical sessions.

• Conducted pre-employment and workplace health screenings.
• Supported injury triage and implemented wellness and injury-prevention initiatives.

• Provided emergency care, transport, and critical on-scene response.
• Completed accurate reports in accordance with EMS and HIPAA standards.

• Delivered Tier-1 support for EMR/EHR platforms including Epic, Cerner, and Meditech.
• Supported account credentials, Citrix access, VPN setup, and ticket escalations.

• Performed daily fire system inspections and emergency readiness drills.
• Delivered first aid and BLS care across industrial and corporate environments.

• Responded to emergency calls and non-emergency medical transport.
• Ensured patient safety and accurate documentation across shifts.

• Handled Sales outreach and upgrade installations for residential marketing programs