Summary
Overview
Work History
Education
Timeline
Skills
Generic

E'shaun Bly

Norfolk,VA

Summary

Dedicated professional with extensive experience in housekeeping at Oceanfront Surfbreak Hotel, enhancing guest satisfaction through meticulous cleaning and effective teamwork. Proven ability to implement health and safety compliance while maintaining high cleanliness standards. Skilled in multitasking and customer service, consistently improving operational efficiency and guest experiences.

Overview

5
5
years of professional experience

Work History

Housekeeper

PeopleShare
05.2025 - Current
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Adhered to professional house cleaning checklist.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.

Backhouse/Salesman

Burlington
03.2024 - 03.2025
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Set and achieved company defined sales goals.
  • Contributed to event marketing, sales and brand promotion.

Housekeeper/Houseman

Oceanfront Surfbreak Hotel
06.2020 - 10.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Dusted picture frames and wall hangings with cloth.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Education

High School Diploma - General Studies

Booker T Washington High School
Norfolk, VA
06.2023

Timeline

Housekeeper

PeopleShare
05.2025 - Current

Backhouse/Salesman

Burlington
03.2024 - 03.2025

Housekeeper/Houseman

Oceanfront Surfbreak Hotel
06.2020 - 10.2020

High School Diploma - General Studies

Booker T Washington High School

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming
  • Cleaning bathrooms
  • Health and safety compliance
  • Dusting furniture
  • Team support and collaboration
  • Professional and courteous
  • Multitasking and prioritizing

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E'shaun Bly