Eshell Holland
Mesquite,TX
Summary
Skilled specialist with proven track record in delivering impactful results. Adept at team collaboration and flexible in adapting to changing needs. Expertise in fulfilling medications , consistently driving successful outcomes. Known for reliability and strong focus on achieving objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Fertility Specialist
OptumRx Specialty
11.2023 - Current
- Providing patient with deliveries of medication while providing pricing and discount program availabilities
- Assisting patients with setting of Pharmacy consults for utilizing the medications, stability of the medications and overall, how to administer the scripts
Health Advocate Concierge
Health Care Service Corporation
09.2019 - 10.2023
- Educating our members and helping them navigate through their health journey by focusing on an exceptional member experience
Repo Associate
Capital One Auto Group
11.2017 - 09.2019
- Assisting Customers by delivering opportunities and options for payment arrangements through extensions, hardships, or a catch-up payment plan
- Analyzed customer data to identify trends and anticipate customer needs.
Customer Service Representative
Capital One
08.2016 - 11.2017
- Building rapport with the customer while introducing a new digital experience
- Educating customers on managing their finances online, providing account information, reviewing transactions, and assisting with filing claims for fraudulent charges
Education
No Degree - Pharmacy Technician
Cci Training Technician
Dallas, TX03-2025
Skills
- Empathetic
- Positive
- Flexible
- Customer relations
- Analytical thinking
- Insurance billing
- Insurance verification
- Problem-solving
- Pharmacy ethics
- Prescription filling
- Multitasking
- Written communication
Certification
Pharmacy Technician Trainee Texas State Board of Pharmacy 09/2026
Timeline
Pharmacy Fertility Specialist
OptumRx Specialty
11.2023 - Current
Health Advocate Concierge
Health Care Service Corporation
09.2019 - 10.2023
Repo Associate
Capital One Auto Group
11.2017 - 09.2019
Customer Service Representative
Capital One
08.2016 - 11.2017
Pharmacy Technician Trainee Texas State Board of Pharmacy 09/2026
No Degree - Pharmacy Technician
Cci Training Technician
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