Esilda Griffith
Tracy,CA
Summary
Dynamic Admitting Representative with proven expertise at Kaiser Permanente, excelling in patient registration and insurance verification. Recognized for enhancing patient satisfaction through effective communication and problem-solving. Committed to maintaining HIPAA compliance while ensuring efficient admissions processing and fostering a caring, empathetic environment for patients.
Overview
2
2
Languages
26
26
years of professional experience
Work History
Admitting Representative
Kaiser Permanente
Modesto,CA
09.2000 - Current
- Facilitated patient admissions by accurately gathering and inputting demographic information.
- Coordinated insurance verification processes to streamline patient onboarding workflows.
- Assisted patients in navigating healthcare services, enhancing overall experience and satisfaction.
- Managed appointment scheduling, ensuring efficient use of resources and timely patient access.
Education
High School Diploma -
Professional Herrera Obaldia
Panama Coty, Republic Of Panama12.1981
Skills
- HIPAA compliance
- Patient confidentiality
- Patient registration
- Insurance verification
- Healthcare administration
- Verifying insurance
- Payment processing
- Checking in patients
- Telephone etiquette
- Coordinating paperwork
- Data verification
- Documenting changes
- Patient interviews
- Eligibility requirements
- Checking patient details
- Bed assignments
- Admissions processing
- Coordinating charts
- Collecting co-pays
- Reviewing patient information
- Billing and insurance processes
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Punctual and hardworking
- Problem-solving abilities
- Calm and effective under pressure
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Registration and scheduling
- Organizational skills
- Caring and empathetic
- Active listening
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Detail-oriented
- Patient education
- Reliability and dedication
- Documenting and recording information
- Communicating to patients and families
- Relationship building
- Patient confidentiality and data security
- Patient documentation
- Resolving problems
- Medical insurance
- Documentation skills
- Organized and detail oriented
- Task prioritization
- Self motivation
- Document filing
- Medical terminology
- Interpersonal skills
- Analytical thinking
- Benefits explanation
- Conflict resolution
- Computer literacy
- Clerical and filing support
- 50 WPM typing speed
- Professionalism
- Interpersonal communication
- Data collection
- Quality control
- Public speaking
- Administrative and office support
- Gathering information from patients
- Crisis intervention
- Strategic planning
- Professional bedside manner
- Medical history documentation
- Patient advocacy
- Safety monitoring
- Patient intake
- Database search and data entry skills
- Time management abilities
- Spanish interpreter
Languages
Spanish
Elementary
English
Elementary
Timeline
Admitting Representative
Kaiser Permanente
09.2000 - Current
High School Diploma -
Professional Herrera Obaldia