Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Eskarleth Maldonado

Bay Shore,NY

Summary

Driven professional with a track record of enhancing customer satisfaction and streamlining service operations at Good Samaritan Hospital Medical Center. Excelled in customer engagement and problem-solving, significantly contributing to team management and operational efficiency. Skilled in multitasking and maintaining high levels of cleanliness, demonstrating a commitment to excellence in all tasks.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Ambassador

Good Samaritan Hospital Medical Center
12.2019 - 06.2021
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Assisted team with operational policies and procedures to drive services.

Dietary Aide

Maria Regina Residence
06.2008 - 02.2020
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Followed all food safety regulations while preparing meals for patients.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.

Education

High School Diploma -

Central Islip Senior High School
Central Islip, NY
06.2009

Skills

  • Customer Engagement
  • Team Management
  • Product Knowledge
  • Brand Awareness
  • Problem-Solving
  • Customer Service
  • Multitasking

Certification

  • Helping Hands Caring Heart Award

Timeline

Ambassador

Good Samaritan Hospital Medical Center
12.2019 - 06.2021

Dietary Aide

Maria Regina Residence
06.2008 - 02.2020

High School Diploma -

Central Islip Senior High School
Eskarleth Maldonado