Medical Assistant with customer service experience. I am looking to utilize my transferable skills as well as those acquired through my education in a local medical clinic. I am ready to provide excellent patient care and improve the health and well-being of those in need.
Overview
8
8
years of professional experience
Work History
Youth Leader
YMCA
San Diego, CA
01.2024 - Current
Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
Developed rapport with young participants, providing support and guidance in their personal challenges.
Mentored young individuals, emphasizing the importance of goal-setting and selfimprovement.
Enhanced youth engagement by incorporating interactive games and team-building activities.
Merchandiser
Seaworld
San Diego, CA
06.2023 - 12.2023
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Inspected merchandise for quality and arranged proper display location on floor.
Answered customer questions regarding store merchandise, department information, and pricing.
Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Medical Assistant
Gateway Comprehensive Medical Group
San Diego, CA
08.2023 - 10.2023
Uploaded patient files into the EHR system
Assisted the provider with medical procedures
Obtained patient information and updated health records
Maintained facility cleanliness and hygiene standards
Explained procedures to patients and their families
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Food Ambassador
SeaWorld
San Diego, CA
03.2022 - 01.2023
Ensured Culinary Standards of Service are met
Performed general food prep work
Maintained food quality and sanitation standards
Performed general housekeeping tasks
Assisted customers with dietary restrictions, offering tailored suggestions and ensuring a positive experience.
Trained new Food Ambassadors in company policies and procedures, contributing to a cohesive team environment.
Team Member
Jack in the Box
San Diego, CA
09.2021 - 12.2021
Listen to customer complaints and questions
Maintain safety regulations and company standards
Resolved customer complaints, guided them and provided relevant information
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Technical Assistant
Elite-Cabling
San Diego, CA
08.2016 - 08.2019
Assisted with running wires and installing cameras