EDWIN MORAN
Oakland,CA
Summary
Detail-oriented team player with strong organizational and problem-solving skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Personable team player with exceptional clerical and customer service abilities.
Overview
9
9
years of professional experience
Work History
Clerk / Data Entry
Alameda County, Registrar Of Voters
05.2022 - Current
- Completed data entry tasks with accuracy and efficiency.
- Utilized management software to record and track confidential voter information.
- Responded to voter calls and emails to answer questions about past and future elections, voter profiles and services.
- Reviewed and verified challenged ballots during elections.
- Provided assistance to Election Candidates.
Sales Representative / Customer Service Representative
The Green Team
01.2018 - 08.2021
- Answered customer telephone calls promptly and in appropriate manner
- Processed phone and online orders and prepared them for delivery
- Supported customer needs by fielding diverse questions such as available merchandise and current prices
- Scheduled deliveries, monitored progress and communicated updates to customers
- Maintained updated and detailed records of orders and deliveries in an electronic database
- Directed all dispatching, routing and tracking of 3-4 fleet vehicles per shift.
Operations Manager / Uber & Lyft Driver Onboarding Coordinator
Lightout
09.2018 - 04.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding, training and support of all drivers.
- Managed inventory and supply chain operations to provide timely and accurate installations.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
Operations Assistant
Education Unlimited
05.2014 - 09.2018
- Assisted operations manager with planning of routine operations and special projects.
- Provided customer service and staff support by responding to calls and emails.
- Enhanced operational success through effective staffing, scheduling, and strong training.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
Education
Bachelor of Arts - Cognitive Science, Linguistics
University of California
Berkeley Berkeley, CA2013
Skills
- Technical Support
- Spanish Interpreting / Translation
- Excellent Communication Skills
- Microsoft Office
- Creative problem solving
- Computer proficient
- Quick learner
Languages
Spanish
Native or Bilingual
Timeline
Clerk / Data Entry
Alameda County, Registrar Of Voters
05.2022 - Current
Operations Manager / Uber & Lyft Driver Onboarding Coordinator
Lightout
09.2018 - 04.2020
Sales Representative / Customer Service Representative
The Green Team
01.2018 - 08.2021
Operations Assistant
Education Unlimited
05.2014 - 09.2018
Bachelor of Arts - Cognitive Science, Linguistics
University of California
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