Compassionate Registered Nurse known for high productivity and efficient task completion. Skilled in patient assessment, emergency response, and medication renewal. Excel at communication, teamwork, and empathy, ensuring optimal patient care and positive outcomes.
Overview
31
31
years of professional experience
Work History
RN
Duke University
Durham, NC
06.2019 - Current
Educated patients on their diagnostic studies such as Catheterization and CTA
Utilized prescription renewals per the department protocol
Participated in quality improvement initiatives in order to improve patient outcomes.
conducted telephonic triages of the cardiology patient
Trained other nurses on patient care and daily tasks, supporting growth and professional development.
Answered patient and family questions to educate on optimal treatment procedures.
facilitated all external communication needs of the patients via the phone and or patient my chart messages
bridged the communication between providers and external liaisons
Agency RN
Maxim Healthcare
Raleigh, NC
11.2018 - 06.2019
Participated in continuing education programs to stay up-to-date on new developments in the field.
Assessed patient conditions and developed individualized care plans.
Performed initial assessments, health histories, physical examinations, and administered medications.
Planned daily activities that met each patient's unique needs while promoting independence.
Instructed patients on proper medication administration and self-care techniques.
Demonstrated strong leadership skills when supervising nurses aides during shift changes.
worked for a psychiatric facility as a Nurse group facilitator and at Duke as a prescription nurse
Resident Care Director
Sunrise Senior Assisted Living
Cary, NC
05.2018 - 11.2018
Reviewed financial statements regularly to ensure efficient utilization of resources.
Monitored medication administration and documented any changes in residents' conditions.
Collaborated with other departments such as housekeeping and maintenance on a regular basis.
Analyzed data from surveys conducted among residents about satisfaction levels.
Coordinated with medical professionals to manage residents' health care needs.
Scheduled shifts for nursing personnel according to established guidelines.
Provided guidance for social activities that meet the needs of each individual resident.
Maintained accurate records of all patients' treatments, medications, therapies.
Created and implemented resident care plans to ensure safety, comfort, and well-being.
Conducted interviews with potential employees to assess qualifications.
Resolved customer complaints regarding resident services promptly and efficiently.
Assigned duties to nursing assistants based on their skillset and experience level.
Assisted the nursing team in providing direct patient care when needed.
Evaluated the performance of staff members and provided feedback as necessary.
Implemented quality assurance programs to promote best practices in resident care.
Investigated incidents or accidents involving residents or personnel immediately.
Established and maintained systems that safely met residents' needs.
Assessed new and readmitted patients for medical concerns and risks.
Helped develop and implement promotional strategies to bring in new residents. Assessed and admitted new residents with appropriated living conditions and care plan
Directed and guided professionals and professionals in effective patient care strategies and compliance requirements.
Helped develop and implement promotional strategies to bring in new residents.
Managed schedules, assignments and performance of nursing staff.
Worked with outside agencies to improve care for residents.
Completed regular audits of charts and medication to assess compliance with facility standards and legal guidelines.
Communicated with patients with compassion while keeping medical information private.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Explained policies, procedures and services to patients.
Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Developed medical programs that promoted community health and research.
Recruited, hired and trained new medical and facility staff.
Coordinated work activities and scheduling of medical, nursing and physical plant staff.
RN, Medical-Surgical
WakeMed Health
Raleigh, NC
05.2012 - 11.2017
Monitored, recorded, and reported symptoms and changes in patients' conditions. (Med-Surg, step-Down and ICU level telemetry patients)
Compiled data from medical records for quality improvement initiatives within the unit.
Collaborated with interdisciplinary teams to ensure optimal patient outcomes.
Provided emotional support for patients experiencing pain or stress due to illness or hospitalization.
Observed vital signs such as temperature, pulse rate, blood pressure, respiration rate, weight and height measurements; documented results accurately in medical record system.
Maintained accurate records of patient care services including medications given and response to treatments.
Developed individualized patient-care plans based on physician instructions and nursing assessment of patient needs.
Assessed patient's medical needs to develop and implement care plans.
Educated patients about their condition and the importance of following a treatment plan.
Counseled patients regarding health maintenance, lifestyle modifications, nutrition, and self-care skills related to their diagnosis.
Responded quickly and effectively to life-saving situations using nursing standards and protocols for treatment.
Ensured compliance with all regulatory agency policies governing safe delivery of healthcare services.
Performed physical examinations, diagnostic tests, and other procedures to assist physicians during treatment of illness or injury.
Assisted physicians during examinations providing necessary instruments and equipment while maintaining sterile technique.
Provided compassionate care for patients with chronic illnesses or terminal conditions.
Evaluated effectiveness of interventions and modified as needed according to evidence-based practice guidelines.
Administered prescribed medications and treatments in accordance with approved nursing techniques.
Participated in continuing education programs to stay current with best practices in nursing care.
Administered medications and treatments as directed and as appropriate for patient's medical care in collaboration with multi-disciplinary team.
Confirmed proper functioning of life support equipment such as ventilators and feeding tubes.
Observed patient's heart rate, blood pressure and respiration for signs of distress.
Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
Specialized in nursing care for patients requiring continuous and comprehensive observation and acute trauma patients with multitudes of injuries.
Implemented pre, intra- and post-care, evaluating response to clinical interventions with progression toward discharge.
Charge Nurse
Holly Hill Hospital
Raleigh, NC
09.2009 - 03.2012
Supervised Licensed Practical Nurses and Certified Nursing Assistants.
Assisted with admission and discharge planning for assigned patients.
Implemented safety protocols when administering medications or performing treatments.
Managed staffing levels within the unit while ensuring optimal levels of patient care.
Ensured that all documentation was completed accurately according to established policies and procedures.
Provided direct patient care, including assessments and treatments, to a variety of patients.
Coordinated communication between physicians and other healthcare professionals regarding patient care.
Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
Collaborated with other departments such as pharmacy, laboratory services, physical therapy, to ensure proper delivery of services.
Developed and implemented nursing care plans for individual patients based on their needs.
Ensured compliance with infection control protocols throughout the facility.
Participated in quality improvement initiatives to ensure best practice standards were met within the unit setting.
Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
Actively participated in interdisciplinary team meetings to discuss patient progress toward desired outcomes.
Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.
Performed health education activities with patients to promote understanding of medical condition and self-care skills.
Monitored vital signs, medication administration, and fluid balance for assigned patients.
Delegated tasks appropriately among staff members according to their qualifications.
Collaborated with interdisciplinary teams to develop individualized care plans for patients.
Directed unit staff and promoted quality care for diverse patients.
Complied with OSHA programs, maintaining safe and clean working environment.
Met with administrator to discuss patient care status, issues, and information.
Audited patient charts in real-time, verifying accuracy and completion of information.
Coordinated, tasked and supervised nurses and ancillary staff based on staffing requirements.
Reviewed staffing patterns and census of nursing units, meeting staffing needs and budgetary controls.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Coordinated and performed patient admissions, transfers and discharges.
Collaborated with multidisciplinary healthcare specialists to devise, implement and modify plans of care defining patient outcome goals
Organized and delegated tasks during rapid response and high-pressure code situations.
Built and maintained strong working relationships between nursing department and other disciplines.
Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
Advised, coached and mentored experienced and student nurses on medical issues, crisis management, and appropriate nursing interventions.
Distributed assignments to RNs, LPNs and resident advisors, guided work and delivered training to promote proper care standards for patients.
Observed strict safety measures, including checking medication dosages before administration to patients.
Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Clinical Manager
Fresenius Medical Care Holdings Inc.
Durham, NC
01.2009 - 10.2009
Managed daily operations including staffing levels, budgeting, scheduling and resource allocation.
Facilitated communication between medical personnel, patients and their families.
Collaborated with external organizations such as insurance companies for reimbursement purposes.
Investigated incidents or complaints related to clinical practice.
Maintained accurate records of patient care services provided by the department.
Provided oversight of compliance with all federal, state, local regulations, laws and standards.
Developed and maintained clinical policies and procedures.
Conducted regular reviews to evaluate effectiveness of care plans.
Intervened on behalf of patients when necessary to ensure optimal outcomes.
Attended conferences and workshops to stay abreast of changes in the field.
Ensured that staff members adhere to professional standards of practice.
Participated in meetings with other healthcare professionals to discuss best practices.
Analyzed data to identify trends in quality improvement initiatives.
Coordinated interdisciplinary teams for complex cases.
Created and implemented quality assurance programs to ensure patient safety and satisfaction.
Implemented strategies for improving efficiency within the department.
Reviewed reports from physicians regarding treatments performed on patients.
Supervised staff in the delivery of patient care services.
Assisted with recruitment, selection, orientation and training activities for new employees.
Monitored performance of clinical staff against established metrics.
Managed clinical operations and procedures and enforced adherence to federal and state regulations and healthcare law requirements.
Interviewed applicants and made recommendations for new hires.
Developed and initiated departmental goals, standards of performance, policies and procedures.
Educated patients and caregivers on diagnoses, treatment plans and wound or disease management.
Trained staff nurses in medical office procedures to standardize quality of care.
Devised training programs to close gaps in nurse and staffs' competencies.
Created onboarding program for new staff members, training in customer service and billing procedures.
Monitored and tracked medication of patients and maintained medical equipment.
Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
Improved research-based approaches through participation in research and evidence-based clinical audits.
Managed patient care and clinic services and handled financial management, quality assurance and safety and risk management.
Managed overall operation of nursing services and patient care by handling financial management, quality assurance, patient care, safety risk management and facility maintenance.
Administered financial operations, budget development, expenditure authorization, accounting, service rate pricing and financial reporting.
Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
Administered financial operations and handled budget development, expenditure authorization, accounting and financial reporting.
Managed patient care and clinic services and handled financial management, quality assurance, safety and risk management and facility maintenance.
Employed data security methods to keep patient information confidential when reviewing clinic records.
Established standards for selection, promotion and termination of staff.
Oversaw daily activities and interactions with patients.
Enforced compliance with local, state and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA, OSHA and CLIA.
Facilitated implementation of customer service initiatives and provided training and guidance to staff to achieve patient care and service goals.
Supported medical director in development and marketing of new healthcare services.
Interacted with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
Coordinated weekly work schedules for department employees.
Improved medical equipment competencies and care best practices through various ongoing learning options.
Partnered with nurse manager to raise standards of practice by monitoring, analyzing, and correcting staff performance.
Spearheaded clinical training and orientation for newly hired staff and university students.
Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
Enforced compliance with local, state and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA and OSHA.
Liaised between patients and physicians, initiating discussions regarding care.
Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety, and service-related issues.
Introduced new departmental policies and oriented staff to facilitate adoption of changes.
Provided water treatment oversite and educated employees on safe water maintenance in a dialysis settings
Provided clinical oversight for many patients.
Charge Nurse
Fresenius Medical Care Holdings Inc.
Raleigh, NC
07.2004 - 09.2009
Assisted with admission and discharge planning for assigned patients.
Implemented safety protocols when administering medications or performing treatments.
worked at various clinics and performed Charge nurse, educator or floor nurse duties
participated in all aspects of safe Hemodialysis care
Assistant Director of Nursing
Windsor Point
Fuquay-Varina, NC
06.2003 - 12.2003
Participated in budget preparation activities related to nursing services.
Developed and implemented strategies to promote patient safety and quality care outcomes.
Facilitated professional development opportunities for nurses through continuing education programs.
conducted resident assessment and created appropriate care plans
Maintained accurate records of staffing assignments and patient data according to established guidelines.
Created policies and procedures to ensure compliance with state regulations.
Assisted with recruitment and retention of nursing staff.
Served as a mentor for new graduates entering into the field of nursing.
Ensured proper orientation of new hires as well as ongoing training for existing staff members.
Child Development Nurse
April 1st preschool systemb
Belgrade, Serbia
10.1993 - 06.1996
Assessed child development and created a care plans
educated staff and parents on a healthy child environment and development
Helped children develop and maintain fine and gross motor skills
collaborated with a speech pathologists
Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
Responded quickly and effectively in emergency situations utilizing advanced life saving skills when needed.
Education
Master of Science - Healthcare Administration
Aspen University
Denver, CO
12-2017
Skills
Geriatric Care
Compassion and Empathy
Community health
Pediatric Development
Basic Life Support
Discharge Planning
Psychiatric Care
Dialysis Certifications : Water treatment, management and hemodialysis
Health Promotion
Languages
Serbian/Croatian
Professional
Volunteer Nurse
Brain Injury camp- annual camp gathering. Overseen the med administration, assessed and triaged camp participants and administered a CPR when necessary