ESMAT YOUSIF IDRIS
Khartoum
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Driver
Qatar Center For Cultural And Heritage Events
Qatar
02.2021 - Current
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Cleaning Workers Supervisor
Qatar Center For Cultural And Heritage Events
Qatar
03.2016 - 01.2021
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Cleaning Work
Techno Coat
Qatar
02.2013 - 01.2015
- In the beginning of my work, I was a cleaner, and after months I was promoted to the supervisor of the workers
- I am a diligent person in my work and I have great ambitions, so I strive to get a better job.
- Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
- Reduced waste accumulation by promptly collecting and disposing of trash from designated areas.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Improved recycling rates by diligently sorting materials according to guidelines and regulations.
- Ensured public safety by removing hazardous materials and reporting potentially dangerous situations to supervisors.
- Streamlined cleaning processes through the efficient use of equipment such as pressure washers, vacuum trucks, and brooms.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Increased client satisfaction by providing accurate color consultations and recommendations.
Education
High school or equivalent -
Kassala Secondary School For Boys
Skills
- Cleaners supervisor (6 years)
- Security guard (Less than 1 year)
- Clean Worker (1 year)
- Driver (7 years)
- Farm worker (1 year)
- Home dyeing (2 years)
- Materials Transport
- Passenger Transportation
- Vehicle Inspection
- Clean Driving Record
- Time Management
- Shipping and Packaging
- Heavy Lifting
- Equipment Monitoring
- Inclement Weather Driving
- Problem-Solving
- Safety Management
- Relationship Building
- Punctual and Reliable
- City and Non-City Driving
- Driving in adverse conditions
- Patience and understanding
- Safe driving practices
- Teamwork and collaboration
- Punctuality
Additional Information
esmat.yousif.idris@gmail.com
Languages
Arabic
English
Personal Information
Relocation: Anywhere
Timeline
Driver
Qatar Center For Cultural And Heritage Events
02.2021 - Current
Cleaning Workers Supervisor
Qatar Center For Cultural And Heritage Events
03.2016 - 01.2021
Cleaning Work
Techno Coat
02.2013 - 01.2015
High school or equivalent -
Kassala Secondary School For Boys