ESME ESSOH
BURNSVILLE,MN
Summary
Enthusiastic woman brings 6 years of experience in early childhood education. Passionate about child development and learning. Friendly, outgoing and adaptable in approach.
Hardworking and passionate person with strong organizational skills eager to secure entry-level Assistant director position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
Infants Lead Teacher
Pumpkin Patch Early Learning Center
02.2018 - Current
- Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
Customer Care Coordinator
Atlantique Telecom Moov
04.2006 - 09.2017
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Sought ways to improve processes and services provided.
- Developed client rapport by promptly processing requests and resolving issues.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Created customer support strategies to increase customer retention.
Education
Child Development Associates - Early Childhood Education
CDA COUNCIL
11.2023
Skills
- Parent-teacher collaboration
- Leadership skills
- Problem solving capabilities
- Strong background in customer care service
- MICROSOFT OFFICE skills
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Infants Lead Teacher
Pumpkin Patch Early Learning Center
02.2018 - Current
Customer Care Coordinator
Atlantique Telecom Moov
04.2006 - 09.2017
Child Development Associates - Early Childhood Education
CDA COUNCIL
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