Esme Payne
Pacifica,California
Summary
Experienced Program Support Specialist skilled in program management and participant engagement. Focused on enhancing service quality through collaboration and effective communication. Expertise in organizing workshops and promoting safety, contributing to improved program delivery and participant satisfaction.
Overview
1
1
year of professional experience
Work History
program support staff
YMCA
San Francisco, California
08.2024 - 10.2025
- Developed and implemented program resources in collaboration with team members to enhance service quality.
- Managed daily activities and engaged participants to support successful program delivery.
- Facilitated communication between participant families and staff to effectively address needs and improve satisfaction.
- Organized workshops and recreational activities to enhance community participation.
- Promoted safety by adhering to health protocols during program execution.
- Participated in training sessions to improve skills in program support.
- Provided management with feedback on program effectiveness and participant experiences.
- Responded to public inquiries about services regarding organizational services.
Education
High School Diploma -
Excel High School
Minnetonka, MN08-2026
Skills
- Program management
- Program resource management
- Participant engagement
- Workshop organization
- Safety compliance
- Effective communication
- Collaboration skills
- Problem-solving abilities
- Adaptability and flexibility
- Program evaluation
Timeline
program support staff
YMCA
08.2024 - 10.2025
High School Diploma -
Excel High School