Esmeralda Alfaro
Bellingham,WA
Summary
Hardworking customer service worker offering 3+ years in hospitality and making customers feel welcomed. Successful at working long hours in challenging environments, moving supplies, organizing products and packaging shipments as well. Excellent history of working well with other team members and pitching in to help achieve team goals. I think I would be a beneficial add on to your team!
Overview
5
5
years of professional experience
Work History
Production Worker
Chuckanut Bay Foods
Blaine, WA
07.2024 - 10.2024
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Busser / Hostess
COA Mexican Eatery
Bellingham, WA
12.2023 - 07.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Hostess / Server
El Gitano Bellingham
Bellingham, WA
09.2022 - 11.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier/ Server
Mi Rancho Meat Market
Bellingham, WA
03.2020 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Sehome High School
Bellingham, Washington06.2023
Skills
- Workplace cleanliness
- Product packing
- Product packaging
- Heavy lifting
- Customer Service
- Phone Etiquette
- Bilingual ( Fluent in Spanish and English, can write, read , and talk fluently in both languages )
- Cash Handling
- Hospitality
- Fast- Learner
Timeline
Production Worker
Chuckanut Bay Foods
07.2024 - 10.2024
Busser / Hostess
COA Mexican Eatery
12.2023 - 07.2024
Hostess / Server
El Gitano Bellingham
09.2022 - 11.2023
Cashier/ Server
Mi Rancho Meat Market
03.2020 - 08.2022
High School Diploma -
Sehome High School