Esmeralda Arellano
Mission,TX
Overview
13
13
years of professional experience
Work History
Visuals/Merchandiser
Bealls
01.2019 - 08.2020
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Updated pricing and signage to complete product displays and educate customers.
- Kept mannequins up to date with the newest clothing trends
- Changed our signs and posters for new merchandise or upcoming sales
Cosmetic Counter Manager
Bealls
12.2010 - 12.2018
- Researched and assessed new products to develop effective merchandising and promotion plans.
- Collaborated with Lancome, Clinique to plan and prepare for special events, adjusting employee schedules and inventory to achieve smooth, efficient department operations.
- Gathered and analyzed sales and performance data to set and strategize on cosmetics departmental goals.
- Analyzed sales, wrote sales reports and set sales goals for cosmetics counter at Bealls store.
Customer Service Associate
Macys Department Store
02.2007 - 12.2010
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Education
High School Diploma -
Psja Early College High School
San Juan, TX05.2005
Skills
- Management skills
- Merchandise Promotion and Display
- Customer service
- Keep store up to date following by the book
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Visuals/Merchandiser
Bealls
01.2019 - 08.2020
Cosmetic Counter Manager
Bealls
12.2010 - 12.2018
Customer Service Associate
Macys Department Store
02.2007 - 12.2010
High School Diploma -
Psja Early College High School
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