Esmeralda Ayala-Martinez
Marysville ,CA
Summary
Dynamic and biliterate professional with a diverse background, including roles at Sutter County Career Training Center and Bishops Pumpkin Farm. Excelled in fast-paced environments, demonstrating quick learning abilities and a motivated team spirit. Achieved high customer satisfaction through efficient task management and excellent service, enhancing team productivity and client experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Sutter County Career Training Center
01.2025 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Delivery Driver
Oreilly Auto Parts
05.2023 - Current
- Deliver auto parts to mechanic shops
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Housekeeper
Hard Rock Casino Hotel and Cafe
11.2022 - 04.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Grocery Online Order
Sams Club
06.2022 - 09.2022
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Guest Services
Target
06.2020 - 06.2022
- Assisted in training new staff, sharing best practices for excellent guest services
- Assisted guest with returns and helping guest with online orders
- Make sure our guest had a great shopping experience
- Responsible for keeping area clean and professional
JROTC Cadet
Lindhurst High School
08.2018 - 06.2020
- Participated in community service initiatives to promote civic responsibility and represent the values of the JROTC program.
- Developed leadership skills by participating in various JROTC training exercises and activities.
- Contributed to a positive learning environment by acting as a role model for fellow cadets, demonstrating respect for authority, peers, and self discipline.
- Improved physical fitness levels for increased performance during JROTC athletic events and competitions.
Birthday Party Host
Bishops Pumpkin Farm
09.2017 - 10.2018
- Ensured a memorable event for clients by creating personalized and themed party environments.
- Enhanced guest experiences by organizing and executing engaging birthday party activities.
- Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
- Boosted customer satisfaction through attentive hosting and efficient communication with guests, parents, and staff members.
Peach Sorter and Picker
N/A
06.2015 - 08.2018
- Responsible for picking out the bad peaches from the sorting bins
- Worked effectively with colleagues to make sure bins were full
- Responsible for picking peaches from trees using a ladder
- Worked fast and effectively
Education
High School Diploma -
Marysville High School
Marysville, CA06-2020
Skills
- Biliterate
- Motivated team player
- Quick learner
- Work in fast paced environment
Certification
- Sutter County One Stop, Yuba City, / Medical Assistant Certification
- IV Therapy and Blood Withdrawal Certification- Various state-approved providers or boards.
- Certified Clinical Medical Assistant (CCMA) - National Healthcare Association (NHA).
Languages
Spanish
Professional Working
Timeline
Medical Assistant
Sutter County Career Training Center
01.2025 - Current
Delivery Driver
Oreilly Auto Parts
05.2023 - Current
Housekeeper
Hard Rock Casino Hotel and Cafe
11.2022 - 04.2023
Grocery Online Order
Sams Club
06.2022 - 09.2022
Guest Services
Target
06.2020 - 06.2022
JROTC Cadet
Lindhurst High School
08.2018 - 06.2020
Birthday Party Host
Bishops Pumpkin Farm
09.2017 - 10.2018
Peach Sorter and Picker
N/A
06.2015 - 08.2018
- Sutter County One Stop, Yuba City, / Medical Assistant Certification
- IV Therapy and Blood Withdrawal Certification- Various state-approved providers or boards.
- Certified Clinical Medical Assistant (CCMA) - National Healthcare Association (NHA).
High School Diploma -
Marysville High School
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