Esmeralda Barriga
Sunnyvale,CA
Summary
Proven leader in hospitality management, notably with AC Hotel by Marriott, adept at staff scheduling and evaluations to enhance team efficiency. Demonstrated expertise in maintaining high cleaning standards and supply management. Excelled in improving guest satisfaction through prompt service and attention to detail, showcasing strong organizational and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Housekeeping Supervisor
AC Hotel by Marriott
05.2020 - 05.2021
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Adhered to safety protocols by enforcing proper equipment usage.
- Evaluated employee performance and developed improvement plans.
- Worked with front desk to respond promptly to all guest requests.
Housekeeping Room Attendant
AC Hotel by Marriott
11.2018 - 05.2020
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked room supplies such as facial tissues for personal touch with every job.
Cashier
Sizzler Restaurant
03.2017 - 09.2018
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
Education
High School -
Ann Sobrato High School
Morgan Hill, CA05.2018
Skills
- Staff Scheduling
- Staff evaluations
- Cleaning practices
- Ordering cleaning supplies
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Housekeeping Supervisor
AC Hotel by Marriott
05.2020 - 05.2021
Housekeeping Room Attendant
AC Hotel by Marriott
11.2018 - 05.2020
Cashier
Sizzler Restaurant
03.2017 - 09.2018
High School -
Ann Sobrato High School
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