Dynamic customer service executive with a proven track record at Amira Amira Company Ltd, enhancing customer satisfaction and retention through exceptional engagement and complaint handling. Skilled in credit analysis and risk assessment from GCB Bank, leveraging strong team collaboration to optimize lending practices and drive results.
Professional with strong background in customer service, ready to deliver impactful results. Capable of handling complex customer interactions with empathy and efficiency, adept at problem-solving, and skilled in communication. Valued team player known for adaptability and fostering collaborative environments. Proficient in conflict resolution, CRM systems, and multi-channel support.
