Esmeralda Bento
Portland,ME
Summary
Committed caregiver with 2 years experience in child care with focus of children's growth and development. Passionate about elder care, seeking employment to combine my skills, education and interests providing the highest quality care for elderly population.
Overview
11
11
years of professional experience
Work History
Volunteer
Catholic Charities Maine
04.2023 - 07.2023
- Maintained clean, neat, and operational facilities to better quality work.
- Used strong interpersonal communication to explain how to proceed to get the meals.
- Served meals for people who may need.
Child Caregiver
Pupilos Brilhantes
03.2017 - 08.2019
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
- Maintained accurate records of each child''s progress, sharing updates with parents regularly to keep them informed about their child''s growth.
Counter Sales Executive
Unitel - Network Communication
06.2012 - 11.2017
- Increased customer satisfaction by providing personalized service and product recommendations.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Resolved customer complaints promptly, maintaining a high level of
- Communicated effectively with customers in person, through email, and via phone calls to address inquiries and provide exceptional service.
- Welcomed customers and offered immediate assistance in line with business policies.
- Answered telephone calls to offer information and promote business products.
- Maintained clean, organized and professional counter space with continuous upkeep.
Education
Bacharel - Human Resources Management
Gregório Semedo
Angola-Luanda Graduate - Business Management
IMEL - Instituto Medio De Economia De Luanda
Angola-Luanda 11.2015
Skills
- Emphathy
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Computer Skills
Timeline
Volunteer
Catholic Charities Maine
04.2023 - 07.2023
Child Caregiver
Pupilos Brilhantes
03.2017 - 08.2019
Counter Sales Executive
Unitel - Network Communication
06.2012 - 11.2017
Bacharel - Human Resources Management
Gregório Semedo
Graduate - Business Management
IMEL - Instituto Medio De Economia De Luanda
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