Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Esmeralda Corona

San Juan

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Child Nutrition Manager

McAllen ISD
McAllen
05.2021 - 07.2024
  • Trained staff on cafeteria policies and procedures, develop skills to promote positive experiences in students.
  • Monitored the nutritional quality of meals prepared by kitchen staff, making changes as needed to ensure compliance with state regulations.
  • Distributed food to service staff for prompt delivery to students.
  • Reviewed invoices from suppliers and vendors prior to authorizing payment for goods.
  • Work and vacation schedules, maintaining records of tardiness and absenteeism.
  • Developed departmental budget on annual basis.
  • Provided menus and information on days.
  • Trained kitchen staff in proper food safety techniques, including sanitation practices and temperature control protocols.
  • Oversaw inventory and ordered.
  • Inspected work, storage and servicing areas to determine safety and sanitation compliance.
  • Worked in close collaboration with team members to ensure students received high-quality service.
  • Oversaw daily child nutrition recordkeeping for breakfast, lunch and snack meals.
  • Inspected dining and serving areas for cleanliness.
  • Conducted regular meetings with kitchen staff to discuss food preparation and service procedures.
  • Charted daily meals for reimbursable funds on site-specific POS programs.
  • Maintained accurate inventory system for food and supplies, reducing food waste and preventing over-ordering.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Outpatient and Emergency Area Manager

Hospital de Especialidades Santander
Reynosa
12.2006 - 08.2019
  • Coached, developed and motivated team to achieve revenue goals.
  • Resolved conflicts between employees or customers in a professional manner.
  • Promoted positive customer service experiences by promptly resolving conflicts.
  • Coordinated with managers to develop plans for improving operational efficiency.
  • Conducted market research and reported on competitors.
  • Conferred with staff to devise and implement corrective actions.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Investigated customer complaints promptly, identified root causes and implemented corrective actions.
  • Preparation of monthly reports and statistics for the General Directorate.
  • Coordination of health events in the maquiladora industry.
  • Insurance Patient Billing and Collection.
  • Review of daily cash cuts and bank deposits.

Education

Degree in Business Administrations -

Universidad Mexico Americana Del Norte
Reynosa, Mexico
12-2012

Skills

  • Conflict resolution
  • Excellent communication
  • Sales and marketing
  • Health coaching
  • Customer service
  • Cafeteria operations
  • Food safety
  • Inventory management
  • Staff training
  • Team leadership
  • Process improvement
  • Teamwork

Certification

  • Food Manager Certificate

Timeline

Child Nutrition Manager

McAllen ISD
05.2021 - 07.2024

Outpatient and Emergency Area Manager

Hospital de Especialidades Santander
12.2006 - 08.2019

Degree in Business Administrations -

Universidad Mexico Americana Del Norte

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Esmeralda Corona